BCAW 2014 Webinars

The Business Continuity Institute

BCAW 2014

How to get involved

To find out how you can play your part in helping to raise awareness of the industry, we have produced a new briefing document that gives some ideas. Do take the time to read and if you would like to get involved then just get in touch.

You can find the document in our news room.

Monday 17th March | 0800 GMT

Gaining efficiency and saving costs through ICT continuity

Jaun Harmse – Senior BCM Advisor, ContinuitySA

Is your organisation over or under spending on ICT Service Continuity (traditionally IT disaster recovery) solutions? Does your IT function know what the actual business requirements for recovery are? The implementation of an ICT Service Continuity Management framework within the organisation can help you understand the business requirements for recovery better, and in turn ensure that your ICT Service Continuity strategy is tailored made to your organisation’s needs. Join us for this webinar to gain insights into the ISO27031 standard for ICT Service Continuity Management, how it aligns with BCM standards and good practice guidelines, and how your organisation can benefit financially from good corporate governance for a traditionally technical discipline.

Monday 17th March | 1000 GMT

The potential financial impact of not having a BC programme in place

James Halpin – Consultant at Plan B consulting
Alastair O'Brien – Consultant at Plan B consulting

Case studies: Alastair will be presenting the first part of this webinar, with the focus on the subject of supply chain resilience. A well-known incident and the response of two similar companies and their differing strategies.

Secondly James Halpin will present a specific example of BC resilience, with regards to an existing client of PlanB and how their BC programme has mitigated the potential risk of financial impact, during in a recent incident.

Monday 17th March | 1400 GMT

Counting the cost - a meta analysis of the cost of ineffective BC

Patrick Alcantara – Research Associate, The Business Continuity Institute

During Business Continuity Awareness Week, the BCI will be publishing a report that ties in with the theme of the week - 'counting the cost'. The report focuses on the cost of common threats to an organisation: IT and telecommunications outage, data breach and cyber attacks, and adverse weather conditions. As a meta-analysis of available literature, it draws upon various reports and cost estimates. In a time where cutting budgets is the norm, and BC-related expenses are often one of the first to go, it is important to be reminded of the cost of being caught flat-footed in an incident. The false economy created by cutting down on business continuity may create bigger problems that may impact on organisational resilience and viability. This webinar is a presentation of the findings of the report by its author - Patrick Alcantara.

Tuesday 18th March | 1000 GMT

Counting the cost of poor communication in a crisis

Tracey Linnell – General Manager, Advisory Services, ContinuitySA

In today’s interconnected world, communication, whether it is electronic, verbal or written, has the power to create opportunities for an organisation or to be a serious threat and cause unrecoverable harm. This impact is heightened in a crisis and your organisation needs to proactively prepare for these events and have a well-oiled approach and plan. In this webinar we will look at local and international examples of communications (good and bad) and the affect it has on the organisations share price and then we will offer some tips on steps you can take to be fully prepared to get your message out successfully.

Tuesday 18th March | 1400 GMT

Resilience in action - sharing Business Continuity lessons learned

Paige Poore – Director of IBM Global Business Continuity Management
Linda Laun – CBCP Chief Continuity Architect, IBM Global Business Continuity Management

Are you ready for what's ahead? Resilience in action requires constant evolution; scanning the horizon for lessons learned to enhance your existing approach to business resilience. How do you take your program to the next level and implement a more business centric approach to mitigate business continuity risk? Join us as we identify key areas for increased business continuity focus based on IBM's own experiences building and deploying their program worldwide. What risk strategies do you need to improve? Do you have new types of risks resulting from strategic initiatives? Are you moving into new markets? Globalising? Consolidating operations? Changing workforce demographics? How do you drive C-suite engagement? This webinar will provide insights and share specific examples of actions we all can take to evolve our business continuity programs to the next level.

Tuesday 18th March | 1530 GMT

Here comes the rain again - building resiliency for adverse weather

Clare Betley – Head of Business Continuity Management at Capital One
Helen Scott – Business Continuity Supervisor at Capital One

How concerned is your organisation about adverse weather? Recent polar vortexes and flooding across the North America and Europe have highlighted once again that Mother Nature can cause significant disruption and let us not forget the utter devastation that typhoon Haiyan caused the Philippines in November 2013. Understanding the risk and impact to your organisation before an incident occurs is critical to your resiliency. Join us for this webinar to participate in live polling, discuss industry research and understand how we can all benefit from adopting best practice principles to mitigate the risk.

Wednesday 19th March | 1000 GMT

Unpacking short term insurance for better continuity

Tracey Linnell – General Manager, Advisory Services for ContinuitySA,
Jaun Harmse – Senior BCM Advisor, ContinuitySA

When last did you sit with your Finance team and look at your short term insurance and consider how implementing a Business Continuity programme in your organization could actually create tangible and intangible cost savings? Do you understand whether your business interruption insurance is really adequate should a crisis occur? What is an indemnity period and does it fit my organizations business model and objectives? Join us in this webinar to answer these and other questions related to the relationship between Business Continuity and Insurance.

Wednesday 19th March | 1130 GMT

The challenge of global critical communications: think global, act local

David Flower – Senior Vice President EMEA at Everbridge
Scott Chenery – Senior Account Executive at Everbridge

One of the most damaging assumptions made today, is that common communication modes will operate in a consistent fashion anywhere in the World. By not having a complete understanding of the pitfalls, nuances and even legislation in certain markets, can lead to the failure of your notification/alerting strategy, which may have a severe impact on the success of your Business Continuity plan. This webinar will provide an insight into some of the challenges that organisations face and how they can dramatically improve the results of a successful Critical Communications strategy.

Wednesday 19th March | 1530 GMT

Supplier BCM plans: why they are essential to your supply chain

Paul Kirvan – Member of the Board and Secretary, BCI US Chapter

Paul Kirvan, FBCI, CISASupply chains are often the heart and soul of an organization. If the supply chain is undisturbed, the business can function normally. If it is disrupted, the consequences could be disastrous. If you are serious about protecting your supply chains, one of the best strategies is to analyze the BCM plans of your principal supply chain partners. In this webinar we'll briefly examine the following:
- How BCM factors into supply chains
- The importance of identifying risks to your supply chains
- What you need from your suppliers on their BCM activities
- How to obtain supplier BCM plans
- How to audit supplier BCM plans

Thursday 20th March | 0800 GMT

Do you understand your outsourced BC reliance?

Peter Westcott – Senior BCM Advisor and BCM Trainer, ContinuitySA

Outsourcing parts of your business is a great way to reduce overheads and improve efficiencies. But do your homework first before deciding to take the plunge on an outsource partner. All too often due diligence stops at the signing of an SLA, whereas In reality there is no guarantee that your SLA partner will even be able to meet it. You need to dig under the hood and take a few extra precautionary steps to ensure delivery, else your business could suffer a common fate when you can least afford it. This webinar will cover the most common pitfalls in outsourcing as well as practical advice on building a robust suppler network.

Thursday 20th March | 1000 GMT

Business Continuity – Counting the Cost

Tony Perry – Senior Managing Consultant and Business Continuity Practice Leader, IBM

The costs of business continuity fall into two area: cost of having it and (of course) the cost of not having it. Working with many clients of all sectors and sizes we often see that organisations quantify the costs of implementing business continuity, but fail to win the investment argument with their senior management by quantifying the costs of not investing in effective business resiliency. In this webinar, Tony will set out the approach he takes to building a business case for making that investment.

Thursday 20th March | 1115 GMT

Counting the cost, of contributors and lurkers, for business continuity

Ken Simpson – Principal Consultant, The VR Group

On Tuesday 18th March at 11am GMT, as part of Business Continuity Awareness Week, the BCI will host a flashblog (a bit like a flashmob but for bloggers so they don't have to leave their computers). Each blogger wrote a blog all with the same subject - 'counting the costs and benefits of business continuity, a perspective of ' Many different bloggers will be contributing, some working in BC and some just with an interest so the perspectives are varied and all the blogs and with all blogs posted at the same time no one can tell what anyone else has written. In this webinar, the organizer of the flashblog - Ken Simpson - discusses what people wrote and identifies themes and challenges that the industry may face in the future.

Thursday 20th March | 1200 GMT

A simple and cost-effective method to boost your continuity planning

Fredrik Pettersson – Senior Consultant at Actea Consulting
Angelica Olofsson – Business Continuity Management Specialist at Actea Consulting

Business Continuity is often seen as the preserve of large regulated corporates and it is sometimes hard to know where to start. Most organizations have limited time and resources and busy schedules. This webinar will show:
- a time efficient and engaging way of working that includes an deeper understanding of dependencies and responsibilities and form a useful foundation for the work ahead
- the process and method used, based on clients’ needs and requirements, as a simpler version of the BCM process
- what is required from the organization and the output from the work
- that it is not rocket science and simple enough for everybody to use
This webinar will guide the audience through each step of the methodology and also show examples how is has been used in different contexts depending on type of organization and focus area. It will describe how the preparations is done to achieve effect.

Thursday 20th March | 1300 GMT

The house with no foundations

Richard Trotman - Senior Manager of Business Resilience at PwC
James Cooke – Senior Manager at PwC

Are we missing some of the basic building blocks as we aim to deliver a truly resilient technology landscape? IT has evolved significantly over the last thirty years. An organisations services in the 70's were often hosted on single pieces of infrastructure with limited connections to other systems. This configuration made disaster recovery and resilience relatively simple. Today, even a moderately sized organisation has services with many connections, both internal and external, and hosts across multiple platforms.

To be able to build effective resilience or recovery capability an end to end approach has to be taken, which is often contrary to structure of the technology organisation. This in turn puts the availability of services at risk. Failure to respond to this challenge means that organisations are leaving themselves open to significant costs and eroding client relations. We aim to discuss this topic at length and will educate our viewers while hopefully leaving them with some practical pointers towards future strategy development.

Thursday 20th March | 1500 GMT

Mega-trends: what is the cost if we continue to ignore them?

Jack Armstrong – Senior Manager at PwC

Mega-trends will not affect your organisation in the same way as a disaster, but they can have a far greater long term strategic impact. Some of these mega-trends will not come to fruition until 2050, and so it's easy to understand why many organisations choose to ignore them in favour of more immediate operational business issues. We at PwC believe that by continuing to ignore them, you leave your organisation exposed to strategic issues and that there are practical solutions that you can implement now to make your organisation more resilient.

Friday 21st March | 1130 GMT

Horizon Scan 2014

Andrew Scott – Senior Communications Manager, The Business Continuity Institute
Lorna Anderson – Global BS25999 Scheme Manager & Business Continuity Technical Expert, BSI

The BCI's annual Horizon Scan report, in partnership with BSI, was published in March and revealed that it is the IT-related threats that are continuing to provide the greatest concern for organizations, ranking above other threats such as natural disasters, security incidents and industrial disputes. Three quarters (77%) of business leaders fear the possibility of an unplanned IT and telecoms outage and 73% worry about the possibility of a cyber-attack or data breach. The report also identifies long-term trends, with 73% seeing the use of the internet for malicious attacks as a major threat that needs to be closely monitored, with 63% feeling the same way about the influence of social media. In this webinar, the report's author - Andrew Scott - will discuss the findings in greater depth along with BSI's Lorna Anderson.

Friday 21st March | 1400 GMT

Making the resiliency of your current IT infrastructure count towards your cost of recovery

Chris Coulson – Data Services Product Manager, Phoenix

The growth of Cloud services presents a perfect opportunity for organisations of all sizes to meet the continuing demand to resume operations quicker and more efficiently when a disaster scenario occurs. Many organisations have improved their resiliency through new ways of delivering IT Services such as virtualisation, but their backup and recovery for the purpose of DR has, in almost all cases, stood still.

As we move more and more to Cloud-based services and evaluate these against current DR methodology, it begins to highlight the gaps that exist between business expectation and what IT can actually deliver. These gaps in time will cost the business in terms of lost revenues and reputation, and whilst it is difficult to count the cost of your reputation being tarnished, counting the cost of lost revenues is much easier to measure.

Cloud services can be cost-effectively utilised to leverage existing IT investments to meet business continuity objectives, such as achieving quicker business resumption. But what is the cost of not implementing ‘DRaaS’ and failing to match your BC strategy with your current IT infrastructure?

The BCI in partnership with IBM Business Continuity and Resiliency Services