Planning for People: Human Aspects of BCM

NEC Crowne Plaza, Birmingham
Wednesday 9th April, 2008

What investment are you making in the “human aspects” of BCM? And so, do you involve HR in the development of your BC plans? And what part was played by your colleagues from HR in recent tests of your BCM programme?

“Planning for People” is the next BCI Workshop – on 9th April at the NEC Crowne Plaza near Birmingham – and you might want to think about inviting your HR Director to accompany you to participate in a programme that will explore some of the key “people” issues of developing and delivering an effective BCM programme. We are pleased to see that bookings for this event are not only running ahead of normal but include a good number of HR professionals. As with all BCI Workshops, attendance will be limited to around sixty delegates and so why not reserve your places today?

The programme is a mix of presentations and group discussions and includes the following sessions ...

• Why Plan for People? What are the people and business benefits of involving HR within your BCM programme? Do you understand your statutory obligations relating to “duty of care” and the recent legislation regarding Corporate Manslaughter? And if you are heading towards BS25999 certification, then what must you be considering in respect of employees, contractors and customers? Presenters for this first session include: Richard Bridgford (Corporate BCM) and Phillipa Cox (HR) of Abbey; Marc Meryon from law firm Bircham Dyson Bell; and Malcolm Cornish of Continuity2 who is also a member of the BSI Technical Committee responsible for BS25999.

• Recovery Planning is all about People. What are the challenges of managing and motivating staff during an incident? And how do you care for staff when they are working under pressure and away from familiar surroundings? We shall learn from the experience of one of the leading recovery service providers, ICM Business Continuity Services, and we will be looking to participants to share their experiences of planning and invocation of recovery arrangements.

• The Psychological Impacts of Disruptions. We will identify and examine the stresses that can be caused by disruption with attention to the needs of non-critical staff as well as those under the immediate pressures of responding. The reality of post-incident tensions will also be addressed. What are the stresses on family members as well as employees? How might exercises and training help? Clinical psychologist Larry McGonnell of Docleaf will lead this session.

• A case study from Stephen Austin of Egg and Mandy Rutter of ICAS will explain how they have developed a “people-oriented” BC and crisis response plan that meets the needs of staff, customers and other stakeholders whilst maintaining operational continuity and protecting reputation. And finally we will attempt to develop a “people audit” for our BCM programmes that will draw together the threads of the Workshop.

Where is the Workshop being held ... and what time does it start?
The Workshop is being held in the Crowne Plaza Hotel at the NEC near Birmingham. This is a central location that is easy to reach by road, rail and air. The registration desk will open at 09:00 and the Workshop starts at 09:30. We will be aiming to finish at 16:30.

How much does it cost to attend? And how do I book?
BCI Members and employees of BCI Partners pay just £295 (+vat).
Non-members pay £395 ... and this includes an offer of 12 months BCI Affiliate Membership in order to provide access to the conference materials and the on-line Special Interest Groups on the BCI web-site after the Workshop ... (and Member rates for attendance at all BCI Workshops during 2008)

To book ... simply click here, send an email to bci@thebci.org, or call +44 (0)1189 478215.