Resilient by design: building resilience in the UK telecommunications sector

  • 14 Feb 2019

Recent, high-profile network outages have shown how the convergence of people, processes and systems, accelerated by the introduction of new technologies, has created the potential for systemic failures to proliferate across the telecommunications eco-system, impacting multiple communications providers (CPs) at the same time.

Against this backdrop of increased risk and uncertainty, CPs should ask: are our existing approaches to resilience sufficient to meet customer and stakeholder expectations for service delivery?

Deloitte outlines four areas that heads of resilience and executive team members may find helpful to consider within the context of their own CP’s approach to resilience. Read more here.

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