BCI's Dual-Purpose Knowledge Strategy: Empowering Our Community and Advancing Professional Excellence

We are proud to unveil our innovative Dual-Purpose Knowledge Strategy that serves the outward needs of our members while building an inward-facing Canon of Knowledge for the profession. By harnessing the power of community engagement, we aim to drive innovation, elevate member satisfaction, and ensure the continuous evolution and relevance of our knowledge base.
Key objectives of our comprehensive strategy:
- Provide BCI members with a diverse array of knowledge resources.
- Deliver a superior membership experience.
- Foster trust within our community through consistent, valuable content.
- Motivate members to contribute to BCI thought leadership.
- Identify and incorporate cutting-edge trends and practices.
- Positively influence professional growth and success.
Outward-Facing Strategy:
Our outward-facing approach focuses on creating and disseminating content to engage and educate both members and the broader community. Key initiatives include:
- Research Reports: Enhance data quality through improved surveys, interviews, and collaborations with industry and academia.
- White Papers: Produce impactful papers on priority topics such as regulation, technology, and trends, featuring dynamic visuals and infographics.
- Articles & Blogs: Increase output on current topics and trend analysis.
- Learning Materials: Develop modular, multimedia courses tailored to various career paths.
- CDP Material: Expand micro-learning opportunities via webinars, podcasts, and virtual workshops.
Knowledge Distribution:
- Member Portal: Upgrade functionalities and features on the BCI website.
- Online Content: Modernize social media presence and increase video and podcast production.
- Community Engagement: Foster peer discussions, knowledge sharing, and feedback collection.
- Events: Expand regional conferences, workshops, round tables, virtual/physical events, hackathons, and MOOCs.
Inward-Facing Strategy:
Our inward-facing strategy aims to build a Canon of Knowledge for the resilience profession. Key components include:
- Knowledge Governance: Establish high standards for knowledge management by standardizing terminologies, methodologies, and best practices, and ensuring consistent updates to our repository.
- Knowledge Analytics: Utilize AI and metadata analysis to optimize knowledge management and identify areas for improvement.
- Member Contribution: Create a collaborative environment for knowledge sharing, encouraging members to generate insights on emerging issues and align shared knowledge with professional needs through collective research and innovation.
Our community will shape the future of the profession, ensuring that individuals and organizations thrive and remain at the forefront of resilience. Join us in this exciting journey as we drive forward with confidence and support.
BCI Director, David Thorp, commented:
“Under the leadership of Maria Florencia Lombardero Garcia, the BCI has moved further on from our focus on Thought Leadership alone. We are now market leaders in this area, but have come to appreciate that not all our members are primarily focused on thought leadership. Instead, there is a very real desire amongst our communities for easily accessible and constantly growing Knowledge. This strategy reflects a recognition that we can serve our members better by adopting this broad spectrum approach. We continue to lead industry innovation, dedicated to setting and guiding the knowledge and thought leadership that others aim to follow. Our commitment to excellence keeps us at the forefront.”