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A resilience plan is effective only if it can be deployed under pressure. Yet across sectors, training and exercising remain among the most under-resourced and difficult to manage parts of resilience. Budgets are tight, the activity is often treated as a box- ticking compliance exercise, and it is frequently delivered in formats that fail to engage the people who most need to retain the lessons. There is also a question around how to measure its success.

This paper looks at how organizations can move past this to develop strong training and exercising programmes by drawing on secondary research and in-depth interviews with resilience, business continuity and crisis management practitioners across sectors and regions.