Resilience in Personal Life: Building the Capacity to Weather Life's Storms
Foreword: Drawing from years in business continuity and crisis management, Narmadha Jayaram reflects on a moment that fundamentally changed how she views resilience. An unexpected earthquake during a business continuity engagement exposed the limitations of systems that appeared strong on paper. The experience reinforced a lasting lesson: resilience is ultimately measured not only by processes and technology, but by how effectively we protect people in moments of uncertainty.
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About the author
Narmadha Jayaraman
Northern Trust Corporation
Narmadha Jayaram is a business continuity and disaster recovery (BCDR) professional with 10 years of experience supporting global resilience programs across technology and operational environments.
