The latest edition of BCI Emergency and Crisis Communications Report, sponsored by Everbridge examines how organizations communicate during disruption in an environment of constant risk, rapid information flow, and public scrutiny. With events such as severe weather, technology failures, and cyber incidents occurring more frequently, effective and timely communication has become a critical part of organizational resilience.

The report highlights the key role of leadership in shaping crisis communications, supported by communications professionals and resilience teams such as business continuity. It also emphasizes the importance of the human factor—showing that while plans and technology are essential, training and exercises are vital to ensure teams can respond effectively under pressure.

Alongside these insights, the report explores the growing influence of regulation in strengthening crisis communication capabilities and encouraging organizations to continuously improve how they prepare for and manage disruption.