Learning from the past to prepare for the future

  • 17 May 2024

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Presented by the BCI Women in Resilience SIG

Women of the past have paved the way for other women. This is true for many professions. For example, in the early 20th century few women worked outside the home compared to men. Back then many professions we know today it was rare or nonexistent for women to fulfill certain jobs. 

Despite this, women have always been key contributors to an organization’s mission and to making the world a better place. Through the years female employees had to fight to get a seat at the table and beyond. 

Learn from the BCI Women in Resilience Special Interest Group how they have overcome obstacles along the way. Through their perseverance & resilience, you will hear how they have continued to pave the way for the current women in our profession and have become thriving leaders.

 Speakers:

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    Margaret Millett, MSc Business Continuity, MBCP, MBCI

    Assistant Vice President, MetLife

    Margaret Millett is an Assistant Vice President at MetLife responsible for their Global Resiliency Program.  She has been actively involved in the business continuity field since 1994 and worked for financial services companies in Boston, Massachusetts and Dublin, Ireland. She spent six years working for eBay, Inc. in California prior to moving to North Carolina in 2014. Margaret has held board levels positions with business continuity organizations, written publications and spoken at business continuity management conferences in North America, Europe, Asia and the Middle East. In 2011, Margaret was awarded a Master of Science in Business Continuity from Norwich University in Northfield, Vermont with honors. She has been certified as a Member of the Business Continuity Institute (MBCI) and a Master Business Continuity Professional (MBCP).

    Affiliations include: The Business Continuity Institute (BCI), Continuity Insights (CI) Editorial Advisory Board, Business Continuity Professionals of the Carolinas (BCPC), DRI International and the US Technical Advisory Group to ISO Technical Committee 292.

    In 2015, Margaret was named the chair of the Alzheimer’s Association Eastern North Carolina Board of Directors.

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    Krysta Broughton Munford

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    Ratna Pawan

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    Winnie Ndukwe

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    Candice Croydon MBCI

    Business Continuity Partner at Smart DCC

    Candice Croydon is a Business Continuity Partner known for bringing clarity, structure, and calm to complex organisational challenges. With a strategic mindset and a people‑first approach, she guides teams through planning, preparedness and resilience‑building with confidence and practicality. Candice specialises in helping organisations understand risk, strengthen continuity capabilities, and enhance their ability to operate effectively during disruption. Her work is grounded in collaboration, clear communication, and a genuine passion for enabling others to succeed under pressure.

    When she’s not mapping out continuity plans or keeping organisations calm during chaos, Candice is busy 100%‑completing video games like it’s a competitive sport, wrangling a toddler with ninja‑level reflexes, and running a household powered mostly by caffeine and pure determination. A DIY extraordinaire who believes “I can probably build that” is a perfectly reasonable life philosophy, she’s also known for her unapologetically bright — and sometimes beautifully ugly — outfit choices that somehow work. Add in her reputation as a top‑tier comedic roaster and you’ve got someone who brings energy, humour, and a gloriously human touch to everything she does.