Authentic Leadership Under Pressure
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As the nature of disruption shifts from acute shocks to extended polycrises, the core differentiator between organisations that stumble and those that adapt lies in their human leadership capacity. Skills such as authentic communication, psychological safety, and relational trust are no longer "soft skills"; they are critical human infrastructure.
In this joint session, Kelly Blakeley brings frontline leadership lessons on why trust and connection are increasingly vital for organisational resilience, while Dr Jinnie Ooi provides the clinical research and psychological tools needed to operationalise these behaviours. Together, they discuss the systemic gaps in current leadership development and outline actionable ways risk and resilience professionals can embed human-centric principles into their organisational culture.
We look forward to seeing you!
Speakers:
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Dr Jinnie Ooi
Chartered Clinical Psychologist & Founder, Angsana Consulting
Dr Jinnie Ooi is a Chartered Clinical Psychologist with a PhD in Psychology and a Doctorate in Clinical Psychology. As the Founder of Angsana Consulting, she provides specialist psychological advisory services, empowering senior executives and organisations to build robust psychological infrastructure and leadership endurance within complex, high-stakes environments.
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Kelly Blakeley MBCI
Founder, Flex Story
Kelly Blakeley is a crisis management and organisational resilience specialist with extensive experience working across sectors and internationally to strengthen preparedness, response and resilience capability.
Her career spans local emergency response and multi-agency coordination through to government and national capability-building programmes, critical infrastructure, executive crisis preparedness and strategic advisory work. She has worked with organisations across the UK, Middle East and internationally, supporting the development of practical capabilities to prepare for and respond to disruption in complex and high-pressure environments.
Kelly is the Founder of Flex Story, a UAE-based consultancy focused on crisis management, business continuity, organisational resilience and leadership capability. She is a twice-elected Global Board Director of the Business Continuity Institute (BCI), a BCI Approved Instructor, and an expert committee member contributing to ISO and BSI work on security and resilience standards. She also serves on the advisory panels of Crisis Response Journal and International Security Journal.
Alongside her practical work, Kelly is a future-focused voice on the evolving resilience landscape, exploring how emerging risks, technology and AI are reshaping preparedness, leadership and crisis capability. Her work connects these future challenges with the enduring human realities of response - helping organisations build the judgement, relationships and adaptability needed when disruption becomes real.
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