From BCM Practitioner to Resilience Leader: What Strategic Business Continuity Leadership Looks Like

  • 23 Sep 2026
  • , 6:15 UTC+1

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From BCM Practitioner to Resilience Leader: What Strategic Business Continuity Leadership Looks Like in Practice

Business continuity leadership is evolving beyond maintaining plans, conducting BIAs and coordinating exercises. Senior practitioners are increasingly expected to influence strategic decisions, understand interconnected operational dependencies, challenge recovery assumptions and translate lessons from disruption into stronger organizational resilience.

Drawing on practical experience from a complex Pan-African banking environment, this webinar explores the journey from managing BCM activities to becoming a strategic resilience leader. It will examine how real incidents, exercises and operational challenges can reveal the difference between documented continuity capability and demonstrated resilience, and how these lessons can be used to strengthen preparedness and influence management decisions.

The session will also explore the importance of working across technology, cybersecurity, third parties, infrastructure, crisis management and business operations, and how BCM professionals can build the credibility and influence required to become trusted advisers to leadership.

Participants will leave with practical lessons on moving beyond BCM compliance and plan ownership towards strategic leadership that strengthens organizational resilience in an increasingly interconnected and uncertain operating environment.

We look forward to seeing you!

Speakers:

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    Dr Zaituni Mmari

    Group Manager, BCM & Crisis Management, Ecobank

    Dr. Zaituni Mmari is a Business Continuity, Operational Resilience and Information Security professional with extensive experience in the financial services sector. In her current role as Group Manager, Business Continuity Management at Ecobank, she supports business continuity and operational resilience across a complex Pan-African banking environment. Her work includes business impact analysis, continuity planning and exercising, crisis preparedness, operational resilience assessments, third-party resilience, and lessons learned from technology and infrastructure disruptions. She has also contributed to the BCI community through a published case study on hybrid threats, cyber risk, disinformation, and operational resilience in Pan-African banking. Her professional interests include translating BCM frameworks into practical resilience capabilities, strengthening leadership preparedness, and exploring the implications of AI and emerging technologies for cybersecurity, risk and organizational resilience. She also contributes to professional discussions on these topics through thought-leadership articles and industry engagement.

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