Women in Resilience: Communication & Professional Edge: Career Success Habits

  • 26 September 2025

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Women in Resilience: Communication & Professional Edge: Career Success Habits

Join us this BCI Education Month for an inspiring webinar hosted by the BCI Women in Resilience Committee. This session will explore how mastering effective communication can elevate your career, support resilience-building, and foster leadership excellence.

In today's fast-evolving world of risk and resilience, soft skills aren’t a ‘nice-to-have’—they’re mission-critical.

This practical and engaging webinar explores how sharpening your communication, influence, and self-awareness can supercharge your CPD, mentoring experiences, and long-term career development.

Join Change Leadership & Resilience Coach Kris Thorne as she shares essential success habits that help professionals in Business Continuity and Risk Management build influence, navigate change, and demonstrate value in their organisations.

You’ll learn:

  • How to communicate with clarity and confidence in high-stakes conversations
  • The art of navigating difficult discussions and getting buy-in
  • Practical tools to build your interpersonal edge and embed resilience in your daily work
  • Why habits like active listening and self-reflection are the hidden drivers of long-term growth.

We’ll also introduce the GC Index – a unique tool to understand your impact style and how you lead through change.

Whether you’re mentoring others, being mentored yourself, or simply want to lead with greater impact – this session offers real-world insights to power your next step.

Bring your notepad and your curiosity. You’ll leave with actionable takeaways to support your professional edge and future growth.

Speakers: 

  • Candice Croydon MBCI.jpg

    Candice Croydon MBCI

    Business Continuity Partner at Smart DCC

    Candice Croydon is a Business Continuity Partner known for bringing clarity, structure, and calm to complex organisational challenges. With a strategic mindset and a people‑first approach, she guides teams through planning, preparedness and resilience‑building with confidence and practicality. Candice specialises in helping organisations understand risk, strengthen continuity capabilities, and enhance their ability to operate effectively during disruption. Her work is grounded in collaboration, clear communication, and a genuine passion for enabling others to succeed under pressure.

    When she’s not mapping out continuity plans or keeping organisations calm during chaos, Candice is busy 100%‑completing video games like it’s a competitive sport, wrangling a toddler with ninja‑level reflexes, and running a household powered mostly by caffeine and pure determination. A DIY extraordinaire who believes “I can probably build that” is a perfectly reasonable life philosophy, she’s also known for her unapologetically bright — and sometimes beautifully ugly — outfit choices that somehow work. Add in her reputation as a top‑tier comedic roaster and you’ve got someone who brings energy, humour, and a gloriously human touch to everything she does.

  • Kris Thorne Headshot.png

    Kris Thorne

    Business Change & Leadership Transition Coach & Trainer for Operational Leaders

    Kris Thorne is a Business Change & Leadership Transition Coach and Trainer who supports operational leaders to build confidence, lead change effectively, and engage their teams with purpose – especially when the pressure’s on.

    With over 16 years in Learning & Development, she partners with HR and L&D to equip ‘accidental managers’ with the real-world skills to thrive in fast-moving, people-focused environments.

    She blends best-practice coaching, NLP, behavioural science – even AI – to help leaders cut through complexity, navigate tough conversations, and build their influence to be more impactful.

    Her Fit for Change – Excel programme helps leaders guide their teams through change with clarity and confidence. She’s also a business mentor and uses the GC Index ‘organimetric’ to help individuals and teams identify and amplify the unique impact they bring.

    Kris brings both warmth and challenge to her work – helping leaders stretch, grow, and lead with lasting impact.