Crisis Communications Training Course
In times of crisis, clear and thoughtful communication is essential. This two-day course is designed to guide you in responding with confidence, helping you protect your reputation, support your organization, and maintain trust when it matters most. Grounded in the BCI Good Practice Guidelines (GPG) and international standards, the course offers practical tools and proven approaches you can rely on in high-pressure situations.
How this course supports you:
- Build confidence in communicating during complex, fast-moving events
- Understand how to structure and lead effective crisis communications
- Develop clear, credible messages for stakeholders, media and employees
- Strengthen your organisation’s ability to respond and recover
How this course will guide you:
- Principles of crisis communication
- Roles and responsibilities within the communications team
- Planning and delivering effective messages
- Engaging with media and social channels
- Internal communications and post-crisis response
By the end of the course, you will have the clarity and practical skills to develop and apply crisis communication plans that support both people and organisational resilience.
Who is the course for:
Business continuity and resilience professionals, corporate communications specialists, and anyone responsible for managing communication during a crisis.
Includes: Course slides and Student Workbook