Continuity Shop

  • Salford, United Kingdom

Continuity Shop are in the BCI’s Hall of Fame, multi BCI award winning Business Continuity training company supplying numerous public and in-house training courses to organisations across the globe. There are over 20 different business continuity training courses in our portfolio, ranging from one day introductory courses, e-learning and the 5 day BCI Certificate Examination course, all of which are run publically across the UK or can be run in-house at your premises.

Telephone
1617433555



Courses available

Business Impact Analysis Training Course

The BIA is the main technique used for analysing an organization and forms the Analysis stage of the BCM Lifecycle. It will help you review and assess an organization to identify its objectives, how it functions, and the constraints of its operating environment.

This 1 or 2 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • Concepts of BIA
  • The four types of BIA
  • BIA methods
  • How the BIA information is used in the Design phase of the BCM Lifecycle

By the end of the course, you will be able to:

  • Understand and apply the different methods available to conduct a BIA
  • Extract all the information you need from an organization to enable you to Design the most appropriate business continuity solutions.

You will receive 8 or 16 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

Looking for more information about the course?

Watch this short webinar presented by  David Window MBCI, providing insightful details about the course updates and more. Watch Here.


View course details

Location Date Duration  
Manchester, United Kingdom 20 Jul 2023 1 day(s) Book
Cotswolds, United Kingdom 20 Sep 2023 1 day(s) Book
Online, United Kingdom 22 Nov 2023 1 day(s) Book

*Price excludes sales tax


CBCI Certification Course

The course is for anyone that has business continuity responsibilities within their organization and/or anyone looking to develop a career in the industry:

  • Business continuity professionals already working in the industry
  • Business continuity coordinators/champions with responsibilities in their organization
  • Professionals looking to start a career in the industry
  • Those that have business continuity responsibilities embedded in their role in smaller organizations such as Managing Directors or Operations Managers

View course details

Location Date Duration  
London, United Kingdom 05 Jun 2023 5 day(s) Book
Online, Ireland 19 Jun 2023 5 day(s) Book
Cotswolds, United Kingdom 26 Jun 2023 5 day(s) Book
Manchester, United Kingdom 17 Jul 2023 5 day(s) Book
Online, Ireland 24 Jul 2023 5 day(s) Book
Cotswolds, United Kingdom 07 Aug 2023 5 day(s) Book
Online, United Kingdom 14 Aug 2023 5 day(s) Book
London, United Kingdom 21 Aug 2023 5 day(s) Book
Online, Ireland 04 Sep 2023 5 day(s) Book
Manchester, United Kingdom 11 Sep 2023 5 day(s) Book
Online, Ireland 25 Sep 2023 5 day(s) Book
Cotswolds, United Kingdom 02 Oct 2023 5 day(s) Book
Online, Ireland 23 Oct 2023 5 day(s) Book
Online, United Kingdom 30 Oct 2023 5 day(s) Book
London, United Kingdom 13 Nov 2023 5 day(s) Book
Online, Ireland 27 Nov 2023 5 day(s) Book
Manchester, United Kingdom 11 Dec 2023 5 day(s) Book

*Price excludes sales tax


Designing and Delivering Effective Exercises Training Course

This course aims to provide an understanding of how to design, facilitate and report on exercises for crisis, emergency and business continuity management programmes.

This 2 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course and other complimentary resources. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • The Value of Exercise Programmes
  • Exercise Design
  • Exercise Scenario
  • Exercise Preparation
  • Exercise Delivery and Reporting

By the end of the course, you will be able to:

  • Appreciate the rationale for validating plans and the value this brings
  • Apply good practice to exercise programmes
  • Select appropriate exercise aims, objectives and formats
  • Explore the development of realistic scenarios to engage participants and achieve the aim
  • Understand how to resource and co-ordinate delivery
  • Carry out post exercise evaluations and report lessons
  • Leave with an exercise concept that can be delivered within the organization

You will receive 16 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

 

Looking for more information about the course?

Watch this webinar, presented by Alan Elwood FBCI, providing insighful details about the course updates, content and more. Watch Here. 


View course details

Location Date Duration  
Online, United Kingdom 23 Aug 2023 2 day(s) Book
London, United Kingdom 18 Oct 2023 2 day(s) Book

*Price excludes sales tax


Embedding Business Continuity Training Course

This course is designed to introduce students to the art of designing and implementing effective embedding activities as a key part of the Business Continuity Management (BCM) Lifecycle. It provides a practical approach to the complexities of working with a broad range of stakeholders. A successful BCM programme is not simply a collection of validated documents. Documents are only half the story, the other half is the creation of capable individuals who can utilize plans and resources by putting them into practice to build organizational resilience. Successfully embedding business continuity requires a collaborative approach across the organization.
This course is based on the BCI Good Practice Guidelines.
View course details


Incident Response and Crisis Management Training Course

This course covers all aspects of developing and implementing an incident response structure and crisis management capability.

The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management.

This 2 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • Crisis Management Concepts and Framework
  • Anticipating and Assessing
  • Prepare – Response Structure
  • Prepare – Tools and Resources
  • Prepare – Crisis Management Plan
  • Response and Recovery
  • Crisis Communications

By the end of the course, you will be able to:

  • Learn how to build and deliver crisis management capability for your organization using an established best practice framework
  • Have a good appreciation of the relationships between problem, incident, business continuity and crisis management
  • Develop an understanding of the principles, strategies and techniques of incident response and crisis management
  • Acquire the tools and know-how to prepare, implement and maintain a crisis management plan

You will receive 16 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

Looking for more information about the course?

Watch this webinar, presented by Kenny Seow FBCI, providing insighful details about the course updates, content and more. Watch Here. 


View course details

Location Date Duration  
Online, United Kingdom 09 Aug 2023 2 day(s) Book
London, United Kingdom 04 Oct 2023 2 day(s) Book

*Price excludes sales tax


Introduction to Business Continuity Training Course

This course is designed as a first step for newcomers to the subject of business continuity (BC), those wanting to start a career in BC, and for those for whom BC may be a part of their role or responsibilities who need to have a good understanding of the subject.

This course provides you with the basic knowledge and understanding of the building blocks required for developing or maintaining a Business Continuity Management (BCM) programme.

This 1 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • What is Business Continuity? 
  • An overview of the BCM Lifecycle
  • Policy and Programme Management
  • Embedding
  • Business Impact Analysis
  • Design
  • Implementation
  • Validation

By the end of the course, you will be able to:

  • Explain the key elements of Policy & Programme Management (objectives, scope, governance, roles and responsibilities)
  • Describe the challenges of embedding BC and methods to raise awareness
  • Describe the four types of BIA and risk and threat assessments
  • Explain the five types of design solutions and strategies
  • Discuss how the agreed solutions can be implemented and documented in BC Plans
  • State the five types of exercises used to validate BC Plans

You will receive 8 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

If you would like to find out more about the updates to this course you can view a Q&A with the course author here.

Please note: This description is for the updated course delivered from 1st April 2022.


View course details


Policy and Programme Management Training Course

This course covers aspects of creating and managing a successful Business Continuity policy and a Business Continuity Management (BCM) programme within an organization. You will learn the link between Policy and Programme and how to use both of these management practices within Business Continuity to build and improve Organizational Resilience.

This 1 day course comes complete with course slides, Student Workbook that contains exercises to be completed throughout the course, and other complimentary resources. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • What is Policy & Programme?
  • Creating a Successful Policy
  • Creating a Successful Programme
  • Managing Policy & Programme

By the end of the course, you will be able to:

  • Understand how the BC Policy establishes the organization’s strategic approach and implementation of BC
  • Define a clear purpose, context, scope and governance of the BC Programme
  • Identify, develop and support the key aspects of the BC Policy
  • Implement, deploy, govern and communicate the BC Policy
  • Successfully align the BC Programme as the ongoing cycle of activities which implements the BC Policy
  • Use the BCM Programme as a tool to implement, improve, correct, adjust and monitor the overall objectives of the organization
  • Incorporate key success criteria, governance, audit and change management processes and define how these objectives will be met
  • Understand why appropriate interim response and management structures may be required

You will receive 8 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

Looking for more information about the course?

Watch this short webinar presented by  Chris Oliver FBCI, providing insightful details about the course updates and more. Watch Here


View course details


Meet the instructors
  • Scott Carver

    Organisational Resilience Consultant, Tutor & Trainer

    Managing Director of Searchlight Resilience and an established & respected consultant, trainer, and coach in Incident Management, Crisis Management, Business Continuity Management, Disaster Recovery, & the wider Resilience competencies; working in the UK & internationally to develop, manage, & support programmes spanning all industry sectors.

    A certified tutor for the Business Continuity Institute (BCI), who frequently delivers public & in-house courses ranging from one day introduction events, through to five day qualification courses that are certified & aligned to international standards such as ISO 22301. These are delivered as both classroom & online courses.

    Passionate about ensuring every organisation is best protected & fully prepared at all times, extending to regularly Chairing or personally supporting the Chairpersons of Incident/ Major Incident/ Crisis Management teams.

    As an excellent communicator, influencer, & negotiator; Scott is both confident & comfortable engaging & working with all strategic, tactical, & operational teams.


    Prior to Scott’s career in resilience he held successful management roles in Financial Services and Retail for organisations such as Marks & Spencer Financial Services and Dixons Stores Group.

    E: [email protected]

    T: +44 (0) 7886 281829

    Scott Carver FBCI CBCI

    ISO 22301 Lead Auditor

  • Simon Langdon

    Director

  • Stephen Nuttall

    Business Continuity Consultant

    Stephen Nuttall is a Fellow of the Business Continuity Institute (FBCI), having been a member since 2000, and is also a BCI approved trainer and a certified ISO22301 Lead Auditor. Stephen is a former CIR BC Industry Personality of the Year and is currently the Chair of the BCI’s North West (England) Chapter. Stephen holds a post-graduate certificate in Management Coaching and is an approved BCI mentor. Stephen completed an MBA at the University of Central Lancashire with a final dissertation which, with the support of the BCI, looked at the perceptions of BC professionals on the use of BC standards such as ISO22301 and which formed the basis of an article in the BCI’s Continuity Journal for Q2 2017.

    Stephen’s BC experience has covered areas such as government, banking, military, aerospace, IT service delivery operations, datacentres, insurance, and petro-chemicals, amongst many others. Stephen’s roles have included assignments such as: IT business continuity manager for the UK’s Department of Social Security; operational delivery of HP’s internal business continuity management programme across Europe, the Middle East and Africa; and Business Operations Manager for one of the largest business continuity practices in Europe - Hewlett-Packard’s EMEA Service Continuity organisation. In addition, Stephen has authored a number of articles on BC and ITSCM topics which have been published in professional journals. Stephen has spoken at a variety of BC conferences including Moscow, Texas, London, Eindhoven, Barcelona, Madrid and Bucharest and is always keen to share experiences and advice on BC topics.

    Outside work, Stephen is a trustee of an animal rescue charity and is a keen private pilot, being the chairman of a Lancashire based flying-club and a qualified flying instructor.

     

  • Mike Balmer

    Managing Director, Senior Consultant

    Following a 21-year career in the British Royal Air Force, Mike quickly established himself as an expert in managing major projects and programmes of up to US $100 million in value. The core disciplines of the majority of these projects have been Operational Resilience, Risk Management and Business Continuity. In recent years Mike has undertaken strategic roles in a range of sectors such as Aerospace, Oil & Gas, Energy Supply, Utilities and the Government Sector building on his experience from Insurance and banking. Working in these varied sectors has allowed him to explore and further develop his Programme Management, Stakeholder and Change Management skills that have resulted in him being a highly successful and experienced consultant and interim director.

    Since 2010 Mike has been working successfully at a strategic level filling longer term C-grade or director-level management consultant assisting clients in a range of tasks from Major Project (>$250 million) work through leadership, development and improvement of teams. Most recently Mike designed and implemented the new Operational Resilience capability from scratch for the Royal Commission in Jubail, KSA.  As part of this role Mike routinely advised at governmental level on all aspects of BC and Resilience and through his worked helped shape the practice of BCM in Saudi Arabia.  Above all his ability to develop relationships, overcome difficulties and break through barriers to progress is the defining characteristic that he brings to all his engagements.

    In addition to providing consultancy Mike has become a highly regarded coach, mentor and trainer in the field of Programme Management, Business Transformation, Operational Resilience, Business Continuity and Change Management. He has previously been a trainer for the British Computer Society (BCS), the Business Continuity Institute (BCI) and the British Standards Institute (BSI). His clients have included: Prudential, Royal Bank of Scotland, Pinkerton (Royal Commission Jubail, KSA), Eurocopter UK, General Electric Africa, Shell (Majnoon Iraq and Dubai), Occidental (Oxy Oman and Bahrain), Terraseis (oil and gas exploration Afghanistan), IBM India, G4S Risk Consulting, Credit Suisse, eBay China and DHL.

    Mike holds a post-graduate qualification in Leadership Coachign and Mentoring and is a fellow of the Chartered Management Institute.

  • Robert Osborn

    Business Continuity Consultant

  • David Window

    Managing Consultant

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