Scott Carver

Business Continuity Management Consultant, Tutor & Trainer

Managing Director of Searchlight Resilience and an established & respected consultant, trainer, and coach in Incident Management, Crisis Management, Business Continuity Management, Disaster Recovery, & the wider Resilience competencies; working in the UK & internationally to develop, manage, & support programmes spanning all industry sectors.

A certified tutor for the Business Continuity Institute (BCI), who frequently delivers public & in-house courses ranging from one day introduction events, through to five day qualification courses that are certified & aligned to international standards such as ISO 22301. These are delivered as both classroom & online courses.

Passionate about ensuring every organisation is best protected & fully prepared at all times, extending to regularly Chairing or personally supporting the Chairpersons of Incident/ Major Incident/ Crisis Management teams.

As an excellent communicator, influencer, & negotiator; Scott is both confident & comfortable engaging & working with all strategic, tactical, & operational teams.

Prior to Scott’s career in resilience he held successful management roles in Financial Services and Retail for organisations such as Marks & Spencer Financial Services and Dixons Stores Group.

E: [email protected]

T: +44 (0) 7886 281829

Scott Carver FBCI CBCI

ISO 22301 Lead Auditor

Thomas Croall

Director

Thomas has extensive experience in business continuity, risk and emergency management in large complex organisations. His broad experience extends across all areas of strategic, tactical and operational crisis management and continuity planning. He has worked in the public sector and blue chip organisations. Most recently Thomas was responsible for establishing an ISO 22301 certified business continuity capability for National Savings & Investments and Aegon's protection business. In his previous roles, Thomas developed and led the business continuity and crisis management programmes for both Manchester City Council and HSBC Insurance Europe. In 2012 Thomas worked in the London Operation Centre (LOC) as Duty Supervisor for the London Resilience Team on the London 2012 Olympics. Thomas has dealt with many major incidents having led the contingency planning to events such as political party conferences, electoral counts and major protests, and incidents such as computer viruses, H1N1, severe winter weather and security threats. He is a UK delegation principle expert at the ISO TC223 Societal Security Technical Committee where he was a contributing author to 'ISO 22325:2016 Emergency management - Guidelines for capability assessment' and 'ISO 22322:2015 Emergency management - Guidelines for public warning'. He has previously chaired Scottish Continuity and Emergency Planning Society Business Continuity Working Group and is a founding member of the City Security and Resilience Networks Advisory Council. Thomas developed the 'Business Continuity for Dummies' concept and brought together the project team that have produced the innovative Government endorsed book. In 2011 Thomas was highly commended as CIR ‘Public Sector Continuity Manager of the Year’. Thomas holds his Global Executive MBA, is a Member of the Emergency Planning Society, an Associate Member of the Business Continuity Institute and is a Specialist Member of the Institute of Risk Management.

Simon Langdon

Director

Simon is the Managing Director of CEDARthree, the crisis management specialists. 

He is an acknowledged authority as a business continuity manager specialising in crisis and disaster management with experience of developing, implementing and exercising crisis management in large multi-site organisations. 

Background of Army career to rank of Lieutenant Colonel with experience of anti-terrorist operations.

Co-founder and coordinator of Resilience in Design round table discussions with leading organisations representative of different business sectors.

Acknowledged Experience: Former winner of the Business Continuity Consultant of the Year.

Former Appointments:

• Member of Ethical Advisory Board for EU project “Operationalising Psychosocial Support in a Crisis” (OPSIC)
• Chairman of International Disaster Emergency Resilience (IDER) conference, Sweden
• Chairman Crisis Management, Seminar, Kuala Lumpur Asian World Summit
• Invited speaker to conference  “Counter Terrorism Challenges in South Eastern Europe” in Slovenia
• Head of international mission of disaster management specialists to the Philippines

Stephen Nuttall

Business Continuity Consultant

Stephen Nuttall is a Fellow of the Business Continuity Institute (FBCI), having been a member since 2000, and is also a BCI approved trainer and a certified ISO22301 Lead Auditor. Stephen is a former CIR BC Industry Personality of the Year and is currently the Chair of the BCI’s North West (England) Chapter. Stephen holds a post-graduate certificate in Management Coaching and is an approved BCI mentor. Stephen completed an MBA at the University of Central Lancashire with a final dissertation which, with the support of the BCI, looked at the perceptions of BC professionals on the use of BC standards such as ISO22301 and which formed the basis of an article in the BCI’s Continuity Journal for Q2 2017.

Stephen’s BC experience has covered areas such as government, banking, military, aerospace, IT service delivery operations, datacentres, insurance, and petro-chemicals, amongst many others. Stephen’s roles have included assignments such as: IT business continuity manager for the UK’s Department of Social Security; operational delivery of HP’s internal business continuity management programme across Europe, the Middle East and Africa; and Business Operations Manager for one of the largest business continuity practices in Europe - Hewlett-Packard’s EMEA Service Continuity organisation. In addition, Stephen has authored a number of articles on BC and ITSCM topics which have been published in professional journals. Stephen has spoken at a variety of BC conferences including Moscow, Texas, London, Eindhoven, Barcelona, Madrid and Bucharest and is always keen to share experiences and advice on BC topics.

Outside work, Stephen is a trustee of an animal rescue charity and is a keen private pilot, being the chairman of a Lancashire based flying-club and a qualified flying instructor.

 

Mike Balmer

Managing Director, Senior Consultant

Following a 21-year career in the British Royal Air Force, Mike quickly established himself as an expert in managing major projects and programmes of up to US $100 million in value. The core disciplines of the majority of these projects have been Operational Resilience, Risk Management and Business Continuity. In recent years Mike has undertaken strategic roles in a range of sectors such as Aerospace, Oil & Gas, Energy Supply, Utilities and the Government Sector building on his experience from Insurance and banking. Working in these varied sectors has allowed him to explore and further develop his Programme Management, Stakeholder and Change Management skills that have resulted in him being a highly successful and experienced consultant and interim director.

Since 2010 Mike has been working successfully at a strategic level filling longer term C-grade or director-level management consultant assisting clients in a range of tasks from Major Project (>$250 million) work through leadership, development and improvement of teams. Most recently Mike designed and implemented the new Operational Resilience capability from scratch for the Royal Commission in Jubail, KSA.  As part of this role Mike routinely advised at governmental level on all aspects of BC and Resilience and through his worked helped shape the practice of BCM in Saudi Arabia.  Above all his ability to develop relationships, overcome difficulties and break through barriers to progress is the defining characteristic that he brings to all his engagements.

In addition to providing consultancy Mike has become a highly regarded coach, mentor and trainer in the field of Programme Management, Business Transformation, Operational Resilience, Business Continuity and Change Management. He has previously been a trainer for the British Computer Society (BCS), the Business Continuity Institute (BCI) and the British Standards Institute (BSI). His clients have included: Prudential, Royal Bank of Scotland, Pinkerton (Royal Commission Jubail, KSA), Eurocopter UK, General Electric Africa, Shell (Majnoon Iraq and Dubai), Occidental (Oxy Oman and Bahrain), Terraseis (oil and gas exploration Afghanistan), IBM India, G4S Risk Consulting, Credit Suisse, eBay China and DHL.

Mike holds a post-graduate qualification in Leadership Coachign and Mentoring and is a fellow of the Chartered Management Institute.

Robert Osborn

Business Continuity Consultant

David Window

Managing Consultant