Meet the Team

David Thorp

Executive Director



David West, CBCI

Head of Communities & Operations

Kirsty Morrison

Customer Service Manager

Jessica White

Customer Services Executive

Thought Leadership


Rachael Elliott

Head of Thought Leadership

Kamal Muhammad

Research and Insight Analyst

Catherine Thomas, MBCI

Research and Insight Manager



Lee Sadler

Head of Channels

Natalie Turner

Marketing Manager

Marianna Pallini

Digital Marketing Manager

Lexy Walker

Marketing Executive

Ruth Elmore

Events Manager

Sergio Gallego-Schmid

Communities Events Manager

Lisa Riordan

Business Development Manager

Poppy Balfour

Corporate Account Manager



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Joelene Moore

Corporate Relationship Executive

Kirstie Wise

Events Executive

Richard Jacks

Business Development Manager


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Deb Johnson


Anusha Ramakrishnan

CRM Administrator

Mashud Khan

CRM Manager

Education and Training

Steph Morris

Head of Education and Training

Samhita Ganguly

Education and Training Project Specialist

Emma Fuller

Education and Training Project Specialist


Simon Wardle

Head of Finance