Meet the team

David Thorp

Executive Director



David West, CBCI

Head of Communities

Kirsty Morrison

Customer Service Manager

Emma Fuller

Customer Service Executive

Professional Development


Gianluca Riglietti CBCI

Research and Insight Manager

Lucila Aguada

Research and Insight Analyst



Lee Sadler

Head of Channels

Marianna Pallini

Communications Executive

Faye Leo

Head of Corporate Sales

Mark Shatliff

Business Development Manager

Anne Greenish

Content Manager

Natalie Turner

Marketing Manager

Ruth Elmore

Events Manager

Sergio Gallego-Schmid

Communities Events Manager

Charlotte Leary

Marketing Executive

Bernadett Czinkoczi

Events Assistant



Caroline Khan

CRM Administrator



Tim Miller

Head of Finance

Rebecca Wood

Finance Manager

Amie Richards

Finance Administrator



Nysa Pradhan

Training and Education Operations Manager

Megan Lewis

Education Project Specialist

Samhita Ganguly

Education Administrator