Meet the team

David Thorp

Executive Director



David West, CBCI

Head of Communities

Kirsty Morrison

Customer Service Manager

Emma Fuller

Customer Service Executive

Kirstie Wise

Customer Service Executive

Professional Development


Gianluca Riglietti CBCI

Research and Insight Manager

Lucila Aguada

Research and Insight Analyst



Lee Sadler

Head of Channels

Marianna Pallini

Communications Executive

Faye Leo

Head of Corporate Sales

Natalie Turner

Marketing Manager

Ruth Elmore

Events Manager

Sergio Gallego-Schmid

Communities Events Manager

Charlotte Leary

Marketing Executive

Bernadett Czinkoczi

Events Assistant



Caroline Khan

CRM Administrator

Faye Hamilton-Martin

Head of Strategic Projects and Change




Megan Lewis

Education Project Specialist

Samhita Ganguly

Education Administrator