Incident Response and Crisis Management Training Course
Strong incident response and crisis management capabilities provide clarity and direction when it matters most. This two-day course supports you in building a structured, confident approach to managing incidents and leading crisis response within your organization. Aligned with the BCI Good Practice Guidelines (GPG) and international standards, the course combines proven frameworks with practical application, helping you develop capability you can rely on in real-world situations.
How this course will support you:
- Build confidence in managing incidents and leading crisis response
- Understand how different disciplines connect across resilience and continuity
- Develop a structured, practical approach to crisis management
- Strengthen your organisation’s readiness to respond and recover
How this course will guide you:
- Understanding crisis management concepts and frameworks
- Anticipating and assessing potential incidents
- Building a clear and effective response structure
- Preparing tools, resources and crisis management plans
- Managing response and recovery activities
- Integrating crisis communication into your approach
By the end of the course, you will have the knowledge and practical tools to develop, implement and maintain an effective crisis management capability within your organisation.
Who is the course for:
Business continuity, crisis management and resilience professionals responsible for developing or supporting incident response and crisis management frameworks.
Includes: Course slides and Student Workbook with practical exercises
Recognition: 16 CPD points and a BCI Certificate of Attendance