Resilience as a Holistic Risk and Recovery Solution

  • 9 Jan 2026
  • , 10:00 UTC-7

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The realm of Enterprise Risk Management (ERM), synonymous with overall Resilience, is built on the ability to first manage risk and then recover from risk that surfaces in spite of that solid management. ERM is not simply an acronym. Each of the basic elements: Enterprise, Risk, and Management, has its own identity. Bringing those identities together is the power of ERM that translates into the Resilience of the organization, which itself is rooted in the preservation of value.

BC/DR is a fundamental lens into the ERM realm, a key component of Resilience, but that component’s success is highly dependent upon risk engineering of all components of the risk domain. Poor risk management drives impactful and unnecessary recovery, while over-management of risk is a waste of valuable resources.

This session is rooted in the various aspects of risk management from which BC/DR plans need to be built. Building a plan in isolation, without a solid risk framework, is flawed, whether it is underbuilt or overbuilt. A holistic approach to BC/DR planning is imperative.

Key learnings will include:

  • Breakdown of the 3 Lines of Defense (3LOD) in addressing operational Resilience
  • Balancing resilience within the parameters of the organization’s risk Appetite
  • Addressing risk response as an holistic Equation vs. independent variables
  • Understanding the need to harmonize risk across the Second Line of Defense (2LOD)

Speakers:

  • Mark Carroll.jpeg

    Mark Carroll

    Mark Carroll is a risk, crisis, and recovery professional with over 25 years’ experience in the field of business continuity, crisis management, and disaster recovery.  Mark launched the first business continuity/disaster recovery programs for BIOGEN; built out the Gillette crisis and continuity program to 150 locations worldwide, led Business Continuity globally for Fidelity Enterprise Operations and introduced risk, emergency management/recovery management at Income Research.  An Information Technology (IT) professional by education/training, Mark built out the IT Audit program at Gillette, integrating IT control assessment into operational audit activities. 

    Mark is currently employed at Boston University and is a frequent speaker at ISACA, Continuity Insights, MIT, DHS, and Disaster Recovery Journal conferences. 

    Mark is the Founder of the graduate degree in Enterprise Risk Management (ERM) at Boston University and functions as adjunct faculty at the University, having taught risk management and business continuity to over 3000 graduate students worldwide. 

  • Claire Mechan


 

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