Business continuity in the retail sector

What business continuity and resilience challenges are retail organizations facing?

Many challenges are the same as any other industry, but retail has unique qualities that warrant individual attention. It’s a fast-paced, consumer-driven sector – more than most. It’s often the first to feel industry impacts, face new risks, and be affected by market changes.

This report – developed in partnership with the Retailers Business Continuity Association (RBCA) – reflects the views of 104 retail professionals from large retailers across 26 countries.