Alice Kaltenmark FBCI

Global technical resilience governance, LexisNexis, USA

Alice is a recognized business resilience expert who contributes as a resilience thought leader, mentor, and evangelist. Alice’s professional experience spans over 20 years in business continuity and disaster recovery in the information solutions industry and over 40 years in IT. 

She leads the global technical resilience (ITDR) governance program for the LexisNexis Legal business of RELX and leads the LexisNexis Infrastructure & Technology Operations business continuity and disaster recovery program. Alice chairs the RELX Technical Resilience Working Group setting and guiding TR requirements and best practices for RELX businesses. 

Alice serves as the BCI USA Chapter past president and as the treasurer and past president, Continuity Professionals of Ohio, a regional non-profit professional association. She is an active member of the ISO TSC292 US TAG WG2 and WG9.
 

Isabelle Primeau, MBCI, CBCP

President of Premier Continuum and Business Continuity Expert , Premier Continuum INC

Founder and President of Premier Continuum, Isabelle Primeau, MBCI, CBCP, has been advising, training and inspiring business continuity and resilience professionals throughout the world for over 25 years. Recognized as a thought leader, Isabelle has advised hundreds of organizations from various sectors such as manufacturing, property management, telecommunications, pharmaceuticals, engineering and accounting firms, financial services, and government service, in all phases of the continuity program. She is certified MBCI by the Business Continuity Institute (BCI) and is a BCI Approved instructor. She has taught in Canada, in the United States and in Europe since 2009. Strong from her field experience, she also develops private and customized training for small and large organizations. Always on the lookout for new trends in the industry, Isabelle designed and led her team to develop ParaSolution, a cloud-based and award-winning software for BCM, ITDR and EM/CM. Her outstanding dedication led her to win the RBC Canadian Women Entrepreneur Awards in 2016 and to obtain the “Canadian Women Brand” certification for Premier Continuum in 2022. Isabelle is also recognized for her high level of understanding of IT infrastructures and challenges surrounding technology recovery.

Marie-Hélène Primeau, MBCI, CPA, ISO 22301 Lead Auditor

Executive Vice-President, Premier Continuum

Marie-Hélène Primeau is an accomplished business continuity and resilience practitioner who has been supporting public and private organizations increasing their organizational resilience for over 20 years. Leveraging her work with hundreds of executives and senior managers, Marie-Hélène is known for her impeccable methodologies and her presentation skills.

Each year, Marie-Hélène attends multiple committees, boards, panels and conferences around the world, allowing her to stay ahead of trends and regulations. In 2023, Marie-Hélène was awarded the BCI Americas Awards Consultant of the Year. She is also the former President of BCI Canada. 

 

Élaine Comeau

Continuity and Crisis Seasoned Advisor, Premier Continuum

Continuity and Crisis Seasoned Advisor with 25 years of experience.

Certified MBCI and ISO 22301 Lead Auditor, Élaine has over 25 years of experience in business
continuity and crisis management in the financial services sector. Throughout her career, she has held several strategic positions and managed numerous major crisis situations. A passionate mentor and coach, she knows how to mobilize teams and create an environment that fosters collaboration and innovation. 

Disciplined, creative, and dedicated, Élaine always strives for excellence in every project she undertakes. Her mature and approachable personality strengthens her impact within organizations. Today, she brings her expertise to Premier Continuum as a BCI-certified instructor, training the next generation of business continuity and crisis management professionals.

 

Philippe Tassé-Gagné, MBCI, CBCP

VP of Consulting Services and Talent Development, Premier Continuum

VP of Consulting Services and Talent Development at Premier Continuum and Senior Business Continuity and Organizational Resilience Consultant for 25 years.

Philippe Tasse-Gagne is a passionate continuity and resilience expert certified MBCI and CBCP, who has been advising clients in Quebec, Canada, and around the world on their business continuity, disaster recovery, and emergency and crisis management programs for 25 years.

Over his career, Philippe has developed and implemented an extensive number of business continuity programs and projects, as well as numerous effective crisis management structures that are exercised and adapted to the organizations’ different contexts. Since 2022, he is the Vice-President of Consulting Services and Talent Development at Premier Continuum. To ensure the sustainability of the business continuity profession and to empower professionals in the field, Philippe has trained hundreds of practitioners on topics ranging from exercise development to business continuity planning, emergency, and crisis management, and business impact assessment (BIA) design and implementation as an approved BCI Instructor. His experience in various environments such as critical infrastructure, public service providers, provincial and federal ministries, financial and insurance institutions, telecommunications providers, and key players in the mining industry has given him a broad and clear vision of the issues and interrelationships that exist in today’s realm of resilience.

Nicole Scott, MBCI, PMP, CSSGB

Global business strategist and organizational thought leader

Nicole Scott, MBCI, PMP, CSSGB is a thought leader certified in Six Sigma (CSSGB), Business Continuity/Disaster Recovery (MBCI/CBCI), and Project Management (PMP). She has 20 years of experience in strategic planning, governance, business resiliency, disaster recovery, program management, change management, and risk management.

Throughout her career, Nicole has lived and worked in many different regions of the United States, which has allowed her to support companies in various industries, including global operations. Through this eclectic array of experiences, she has work with diverse teams and has cultivated a unique perspective, empowering her to design mature, holistic and successful programs while applying industry best practices. She has worked with organizations such as USAA, PNC Bank, NASA, the U.S. Office of the Secretary of Defense, the U.S. Department of Veteran Affairs, Microsoft, and NTT DATA.

In addition to being an experienced practitioner, Nicole is the Founder and CEO of Devine Direction, LLC, a business consulting firm specializing in governance, business strategies, program management, technical solutions, business continuity, disaster recovery, and risk management. She excels in building vigorous, diverse, highly productive, and dynamic global teams. She enjoys fostering collaborative relationships and believes that true success comes from having a diverse group of people from various backgrounds and experiences interested in a common goal: achieving success.

Finally, Nicole is very active in the BC/DR community. She is an Advisory Board Member of the Disaster Recovery Journal (DRJ) and an approved instructor for the Business Continuity Institute.

Margaret Millett, MS BC, Hon FBCI, MBCP

Global business resilience thought leader.

Margaret has been an active global member of the Business Continuity Institute (BCI) since 1998. She has been a contributing author to the BCI Good Practice Guide (GPG) Contributor for the 2023, 2017, 2013, & 2010 editions. She was a founding board member of the BCI USA Chapter in 2010. Margaret was invited by the BCI’s Chairperson to join the Risk and Governance Committee which reports into the UK based Board of Directors (2011 – 2015).  In 2019, she was one of the early members of the BCI Women in Resilience (WiR).  Margaret was Vice Chair of the WiR (2021 – 2024).

She has worked for IT and Financial Services Fortune 300 companies in Ireland and the United States to build Business Continuity Management Programs. Margaret is an internationally respected Business Continuity practitioner and has held board levels positions with various business continuity organizations, written publications and spoken at industry conferences in North America, Europe, Asia, and the Middle East.

Margaret has been an advocate for the Alzheimer’s Association since 2007. In 2015, she was appointed the Alzheimer’s Association of Eastern North Carolina Board Chair.

In 2023, she was awarded the BCI Lifetime Achievement Award for her services to the profession.