“Stick or Carrot”
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David J. Window of Continuity Shop draws on his experiences of embedding disciplines into organisations and debates the need for a balance of incentivising staff and monitoring and managing reporting of business areas that fall short of the desired standard. How to understand the current state of competency and the importance of knowing the desired state that you wish to achieve and to always perceive a future state that maintains continuous improvement which will lead to greater resilience overall.
Looking back on how I have assisted organisation’s to move from paper-based systems to automated systems, taken part in projects to achieve changes in processes to certify to ISO 9001 standards and created whole departments working to new international standards in Bulgaria and Estonia and finally creating the BCMS environment for business continuity management in an FTSE 100 utility.
Mr David Window, Managing Consultant at Continuity Shop