This course equips participants with strategies for stakeholder identification and prioritisation, along with key soft skills such as communication, collaboration, and emotional intelligence to foster and maintain strong stakeholder relationships.

The Business Impact Analysis is the main technique used for analysing an organization and forms the Analysis stage of the Business Continuity Management Lifecycle. It will help you review and assess an organization to identify its objectives, how it functions, and the constraints of its operating environment.

This course aims to provide an understanding of how to design, facilitate and report on exercises for crisis, emergency and business continuity management programmes.

This course covers all aspects of developing and implementing an incident response structure and crisis management capability.

This course is about understanding supply chains - how they are managed and how to add resilience measures to them, and therefore, the business.

This course will look at the nature of crises, distinguishing key characteristics between incidents and crises along with communications within the context of business continuity and crisis management, and how crisis communication is integral to crisis management.