BCI Women in Resilience SIG: Continuity Chats - Exploring the Heart of Resilience

  • 27 Jul 2026
  • , 14:00 UTC+1

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BCI WiR Webinar Lead Candice Croydon is often known for thought-provoking discussions and challenging conversations — but this session will explore a different side of resilience. Rather than focusing solely on organisational frameworks and professional practice, this conversation will examine resilience through themes that are not always centred within the profession: care, community, purpose, values, and human connection.

Ahead of the live discussion, attendees can check out our WIR LinkedIn page to see our pre-recorded conversation with Alex Shiells, a Vicar in the Church of England who supported his community throughout the COVID-19 pandemic and its recovery.

The session explores how a community with no formal resilience training adapted rapidly to unprecedented disruption — from learning livestreaming and digital communication almost overnight, to maintaining wellbeing support, safeguarding vulnerable individuals, and sustaining social connection during periods of isolation. During the live session, Alex will continue the conversation by reflecting on how resilience emerged through trust, communication, relationships, and collective action.

This session aims to create space for a more personal and reflective discussion around resilience — exploring how our values, beliefs, experiences, and sense of purpose influence the way we lead, support others, and respond during uncertainty. We want Women and Allies across the resilience profession to switch their cameras and microphones on and tell us:

  • What does it mean to have a “heart for resilience”?
  • How are empathy, care, and emotionally led leadership perceived within professional environments?
  • Do your personal values, beliefs, or faith shape how you approach resilience work?
  • How comfortable do you feel bringing your authentic self into professional resilience spaces?
  • Which forms of resilience work are recognised and rewarded — and which are simply expected?

For WiR members and resilience practitioners, this is also an opportunity to reflect on how certain forms of resilience work — including communication, emotional labour, coordination, reassurance, and care — have historically been feminised and, as a result, often undervalued regardless of who performs them.

Above all, this session is intended to be conversational rather than instructional: a space to explore the emotional, personal, and deeply human aspects of resilience that often sit quietly beneath professional practice, yet fundamentally shape how resilience is experienced, sustained, and shared.

 Speakers:

  • Candice Croydon MBCI.jpg

    Candice Croydon MBCI

    Business Continuity Partner at Smart DCC

    Candice Croydon is a Business Continuity Partner known for bringing clarity, structure, and calm to complex organisational challenges. With a strategic mindset and a people‑first approach, she guides teams through planning, preparedness and resilience‑building with confidence and practicality. Candice specialises in helping organisations understand risk, strengthen continuity capabilities, and enhance their ability to operate effectively during disruption. Her work is grounded in collaboration, clear communication, and a genuine passion for enabling others to succeed under pressure.

    When she’s not mapping out continuity plans or keeping organisations calm during chaos, Candice is busy 100%‑completing video games like it’s a competitive sport, wrangling a toddler with ninja‑level reflexes, and running a household powered mostly by caffeine and pure determination. A DIY extraordinaire who believes “I can probably build that” is a perfectly reasonable life philosophy, she’s also known for her unapologetically bright — and sometimes beautifully ugly — outfit choices that somehow work. Add in her reputation as a top‑tier comedic roaster and you’ve got someone who brings energy, humour, and a gloriously human touch to everything she does.

  • Alex Shiells

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