PANTA RAY

  • Milan, Italy

PANTA RAY Founded in Milan in 2009, PANTA RAY is a training and management consulting firm specialized in the disciplines of organizational resilience.

With a full range of customized services for the different organizational needs, plus a team of highly qualified and certified professionals, PANTA RAY stands for excellence in the field of continuity and resilience, delivering projects for a number of large companies in every segment.

In addition to the training and consulting services delivered, through its own Research and Intelligence department, PANTA RAY publishes technical research and benchmark analyses via its blog “About Resilience”.

Telephone
02 3653 7250



Courses available

Business Impact Analysis Training Course

The BIA is the main technique used for analysing an organization and forms the Analysis stage of the BCM Lifecycle. It will help you review and assess an organization to identify its objectives, how it functions, and the constraints of its operating environment.

This 1 or 2 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • Concepts of BIA
  • The four types of BIA
  • BIA methods
  • How the BIA information is used in the Design phase of the BCM Lifecycle

By the end of the course, you will be able to:

  • Understand and apply the different methods available to conduct a BIA
  • Extract all the information you need from an organization to enable you to Design the most appropriate business continuity solutions.

You will receive 8 or 16 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

Looking for more information about the course?

Watch this short webinar presented by  David Window MBCI, providing insightful details about the course updates and more. Watch Here.


View course details


CBCI Certification Course

The course is for anyone that has business continuity responsibilities within their organization and/or anyone looking to develop a career in the industry:

  • Business continuity professionals already working in the industry
  • Business continuity coordinators/champions with responsibilities in their organization
  • Professionals looking to start a career in the industry
  • Those that have business continuity responsibilities embedded in their role in smaller organizations such as Managing Directors or Operations Managers

View course details


Designing and Delivering Effective Exercises Training Course

This course aims to provide an understanding of how to design, facilitate and report on exercises for crisis, emergency and business continuity management programmes.

This 2 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course and other complimentary resources. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • The Value of Exercise Programmes
  • Exercise Design
  • Exercise Scenario
  • Exercise Preparation
  • Exercise Delivery and Reporting

By the end of the course, you will be able to:

  • Appreciate the rationale for validating plans and the value this brings
  • Apply good practice to exercise programmes
  • Select appropriate exercise aims, objectives and formats
  • Explore the development of realistic scenarios to engage participants and achieve the aim
  • Understand how to resource and co-ordinate delivery
  • Carry out post exercise evaluations and report lessons
  • Leave with an exercise concept that can be delivered within the organization

You will receive 16 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

 

Looking for more information about the course?

Watch this webinar, presented by Alan Elwood FBCI, providing insighful details about the course updates, content and more. Watch Here. 


View course details


Designing Business Continuity Solutions Training Course

Design appropriate business continuity solutions, determine recovery objectives, and prepare for the implementation stage
View course details


Developing and Managing the Business Continuity Plan Training Course

This course will cover how to develop business continuity (BC) plans, about invocation and action plans, and how to make the business continuity plan operational. The activity in this training course leads into the Validation stage of the Business Continuity Management (BCM) Lifecycle. This course provides the business continuity and resilience professional with the opportunity to gain more in depth knowledge of the Implementation stage of the BCM Lifecycle. The Implementation stage is where the business continuity plan is developed, managed and implemented as a key element of the overall BCM programme. During this course students will be using a case study and taking part in group discussions and exercises.

This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301.
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Embedding Business Continuity Training Course

This course is designed to introduce students to the art of designing and implementing effective embedding activities as a key part of the Business Continuity Management (BCM) Lifecycle. It provides a practical approach to the complexities of working with a broad range of stakeholders. A successful BCM programme is not simply a collection of validated documents. Documents are only half the story, the other half is the creation of capable individuals who can utilize plans and resources by putting them into practice to build organizational resilience. Successfully embedding business continuity requires a collaborative approach across the organization.
This course is based on the BCI Good Practice Guidelines.
View course details


Incident Response and Crisis Management Training Course

This course covers all aspects of developing and implementing an incident response structure and crisis management capability.

The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management.

This 2 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • Crisis Management Concepts and Framework
  • Anticipating and Assessing
  • Prepare – Response Structure
  • Prepare – Tools and Resources
  • Prepare – Crisis Management Plan
  • Response and Recovery
  • Crisis Communications

By the end of the course, you will be able to:

  • Learn how to build and deliver crisis management capability for your organization using an established best practice framework
  • Have a good appreciation of the relationships between problem, incident, business continuity and crisis management
  • Develop an understanding of the principles, strategies and techniques of incident response and crisis management
  • Acquire the tools and know-how to prepare, implement and maintain a crisis management plan

You will receive 16 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

Looking for more information about the course?

Watch this webinar, presented by Kenny Seow FBCI, providing insighful details about the course updates, content and more. Watch Here. 


View course details


Introduction to Business Continuity Training Course

This course is designed as a first step for newcomers to the subject of business continuity (BC), those wanting to start a career in BC, and for those for whom BC may be a part of their role or responsibilities who need to have a good understanding of the subject.

This course provides you with the basic knowledge and understanding of the building blocks required for developing or maintaining a Business Continuity Management (BCM) programme.

This 1 day course comes complete with course slides and Student Workbook that contains exercises to be completed throughout the course. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • What is Business Continuity? 
  • An overview of the BCM Lifecycle
  • Policy and Programme Management
  • Embedding
  • Business Impact Analysis
  • Design
  • Implementation
  • Validation

By the end of the course, you will be able to:

  • Explain the key elements of Policy & Programme Management (objectives, scope, governance, roles and responsibilities)
  • Describe the challenges of embedding BC and methods to raise awareness
  • Describe the four types of BIA and risk and threat assessments
  • Explain the five types of design solutions and strategies
  • Discuss how the agreed solutions can be implemented and documented in BC Plans
  • State the five types of exercises used to validate BC Plans

You will receive 8 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

If you would like to find out more about the updates to this course you can view a Q&A with the course author here.

Please note: This description is for the updated course delivered from 1st April 2022.


View course details


Introduction to Organizational Resilience Training Course

This course is designed to introduce the concept of organizational resilience and to provide students with a practical approach to build on the foundation of their existing skills and knowledge to develop and enhance resilience capabilities for their organizations. Business continuity principles and practices are essential to building resilience in organizations. Developing effective resilience capabilities requires a collaborative approach between established management disciplines. This course reflects on the UK guidance to organizational resilience BS 65000 and reflects the current global thinking at an international level.

 

Introduction to Organizational Resilience

Find out how this collaborative approach can help your organization anticipate risks and respond effectively to threats and opportunities.


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Policy and Programme Management Training Course

This course covers aspects of creating and managing a successful Business Continuity policy and a Business Continuity Management (BCM) programme within an organization. You will learn the link between Policy and Programme and how to use both of these management practices within Business Continuity to build and improve Organizational Resilience.

This 1 day course comes complete with course slides, Student Workbook that contains exercises to be completed throughout the course, and other complimentary resources. The course is based on the BCI Good Practice Guidelines (GPG) and reflects current International Standards in business continuity.

What the course covers:

  • What is Policy & Programme?
  • Creating a Successful Policy
  • Creating a Successful Programme
  • Managing Policy & Programme

By the end of the course, you will be able to:

  • Understand how the BC Policy establishes the organization’s strategic approach and implementation of BC
  • Define a clear purpose, context, scope and governance of the BC Programme
  • Identify, develop and support the key aspects of the BC Policy
  • Implement, deploy, govern and communicate the BC Policy
  • Successfully align the BC Programme as the ongoing cycle of activities which implements the BC Policy
  • Use the BCM Programme as a tool to implement, improve, correct, adjust and monitor the overall objectives of the organization
  • Incorporate key success criteria, governance, audit and change management processes and define how these objectives will be met
  • Understand why appropriate interim response and management structures may be required

You will receive 8 CPD points and a Certificate of Attendance from the BCI on successful completion of the course.

Please note: This description is for the updated course delivered from 1st April 2022.

Looking for more information about the course?

Watch this short webinar presented by  Chris Oliver FBCI, providing insightful details about the course updates and more. Watch Here


View course details


Validating Your BCM Programme Training Course

This course will help students understand how to determine their organization’s existing level of Business Continuity Management (BCM) programme maturity, and to prepare for, write and execute an assessment or audit. Validation is a key part of the BCM Lifecycle. The process of validation provides assurance that your plans and capabilities remain current and fit for purpose and identifies any areas for revision or improvement. 

This course will explore how to develop a comprehensive exercise programme to ensure that all elements of the BCM Lifecycle are validated. The course, as well as instruction, will be practical and ‘hands on’ allowing students to practice the skills and techniques taught.

This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301 and ISO 22398.
View course details


Meet the instructors
  • Gianna Detoni

    President & Founder

    With over 40 years of experience in the field, Gianna is one of the leading experts of resilience and business continuity worldwide. She is the BCI Global Industry Personality of the Year 2017, the BCI Italy Forum Leader from 2014 to 2019,and she launched and chaired for two years the BCI Women in Resilience initiative. She wrote many articles on the topics related to continuity and resilience and is one of the key contributors to the development of the Good Practice Guidelines of the BCI, the reference manual for resilience professionals. Last but not least, she is a Fellow of the Business Continuity Institute (FBCI), the highest membership grade of the BCI, and certified by the Institute of Risk Management (IRM). Since 2009, she is President of PANTA RAY, an international training and management consulting firm, specialized in the disciplines of organizational resilience.

  • Chris Green

    Principal

  • Macarena Rodriguez Garcia

    BCM & ITSCM Consultant, EMEA

    Macarena Rodríguez is a Business Continuity & IT Service Continuity (BCM & ITSCM) Consultant at Getronics for EMEA region. Member of the Business Continuity Institute (MBCI) since September 2016, she is also chairing the BCI Spain Chapter since 2020. Her previous experience working for the European Commission has helped her to become a specialist in training and exercising staff to be prepared in the event of a real-life disaster or major disruption. Her background as communicator is key to provide and implement raising awareness actions and promotional material to understand better what a BCM is and how to be involved to make an organization more resilient. She is also a true believer of the European Union and she is fluent in Spanish, English, French and Italian.
    --
    Macarena Rodríguez trabaja como consultora de continuidad del negocio y continuidad del servicio IT (BCM e ITSCM) para Getronics desde 2019. Es Miembro del Business Continuity Institute (MBCI) desde septiembre de 2016 y desde 2020 preside el BCI Spain Chapter. Su experiencia en el mismo puesto en la Comisión Europea desde 2014 le ha permitido especializarse en capacitar y ejercitar al personal para prepararse en caso de desastre o disrupción continuada. Además, es especialista en comunicación lo que le ha ayudado a implementar acciones de sensibilización y material promocional para ayudar a comprender mejor qué es la continuidad de negocio y cómo ser partícipes con el objetivo de mejorar la resiliencia organizacional. También es una apasionada de la Unión Europea y su construcción y habla español, inglés, francés e italiano con fluidez.

  • Jean Rowe

    Corporate Workplace Resiliency Manager

    Jean Rowe, Amazon's Corporate Workplace Resiliency Manager,  is internationally recognized as a subject matter expert in organizational resilience, security, enterprise risk, business continuity, & crisis management. She has over 20 years developing,implementing & managing strategic projects & programs in morethan 186 countries for both public and private sector organizations. Her experience includes developing and implementing the enterprise risk management and organisational resilience program for Uphold Inc. She designed and implemented world class business continuity and crisis management programs in 186 countries for the World Bank Group, the IMF, and two United Nations agencies. She also developed and implemented the business resilience program for Verisign, the world’s internet infrastructure provider. As a trusted advisor, she has in-depth experience in responding to and recovering from natural and manmade disasters (from social media to cyber security disasters). She is a published author, an engaging speaker, and served on several technical committees to shape BCP standards, leading practices, and industry benchmarking.

  • Uxía Fernández González

    Deputy Director Ozona Consulting and ISO/TS 22317 Project Leader

    * Expert Business Continuity Consultant with experience in implementing Management Systems based on ISO 22301 

    * ISO/TS 22317 Project Leader (ISO/TS 22317: Guidelines for business impact analysis (BIA))

    * Member of the Business Continuity Institute (MBCI)

    * HoD of Portugal in ISO/TC 292 WG2 Continuity and organizational resilience

    * ISO 22301 Master, Lead Auditor & Lead Implementer

    * ITIL Expert

    * ISO 20000 Lead Auditor

  • Gert Kogenhop

    Director

    See LinkedIn https://www.linkedin.com/in/gertkogenhop/ 

  • Vikrant Varshney

    Chief Risk Officer & Managing Partner

    * 20+ yrs of cumulative experience in Enterprise & Operational Risk Management, BCM, IT, Operations, Quality & Business Strategy. * c14 years of dedicated experience in Enterprise Risks and BCM at Head of Program Level in Banking & Financial services and IT services & Outsourcing domain. * Handled 3 out of 4 BRIC markets – Brazil, India, China. * Managed resources from Emerging economies in Latin America, MENA and Asia (Mexico, Brazil, Argentina, Egypt, India, China, Malaysia & Philippines etc) as well as resources from Developed economies (USA, UK, HK, France, Dubai). * Managed large global clients’ projects with Capital One, RSA, DELL, Prudential, D&T, AVIVA, Bank of America, JP Morgan etc during different roles. * Handled large operational losses in Mn USD and learned from them. * Worked with & supported Global Service Providers like SunGard, Synstar, IBM BRCS, EMC, Dell, Hitachi, SCS etc. * Led the Risk Oversight teams to manage Information Security, Corporate Security, Audit, Compliance & Risk framework covering US, UK, Europe & Asian entities * Strong Communication skills & profecient in presenting Business cases, Risk & vulnerability exposures, Risk appetite & Impact Scenarios to Senior Management as well as developing effective Risk treatments & maintaining effective business relationships at the highest level. * Strong Management Information (MI) capabilities, due to extensive coordination across geographically spread locations for consistent management reporting to maintain health index of various Implementations & resultant risk heat maps etc. * Led the formation of Corporate Task force supporting National Disaster Management Authority (NDMA) under the chairmanship of Prime Minister of India and Led the Corporate Incident Forum to work with public agencies, including Ministries of Health, Embassies and around 250+ Indian Risk resources to develop an effective Risk Governance and disaster preparedness mechanism for massive disasters..

  • Raouf Riahi

    Operational Risk Manager, Business Continuity Consultant

    Raouf Riahi is currently the Operational risk manager and business continuity consultant at a USAID funded project implemented in Tunisia. During his career in the navy special forces he gained an extensive experience in security risk management,  crisis management, emeregncy management and high value asset protection.  He has a remarquable leadership style and excellent skills in strategic foersight . Known as the "problem solver", he has innovative solutions to the diffrent types of  problems that can disrupt a business. The experience with the Business Continuity Institute gave him a new vision and knowledge to better serve the clients and to promote the culture of resilence. He serves as a business contintuity consultant with volunteer actions in schools and universities and working with different industrials to build a national model of business continuuity adapted to the culture of the region. He is willing to establish the North Africa Business Continuity Chapter and he is confident that this dream will be a reality very soon.

  • Scott Baldwin

    Global Program Manager, Business Continuity

  • Alice Kaltenmark

    Service Continuity Manager

    Alice has 40+ years’ experience in IT with 40 years at LexisNexis / Reed Elsevier (RELX Group). Alice began her career as a software engineer and quickly advanced into management. Since beginning her management career in 1989, she has led many organizations spanning the spectrum from software development, release management, development support, daily operations, technology introduction, and culminating in her current role in Global IT Service Continuity Management for RELX Technology Services. Alice holds the Fellow Business Continuity Institute (FBCI) and Master Business Continuity Professional (MBCP) certifications with over 20 years of experience in business/service continuity management. Alice currently serves as past president advisor of the BCI USA chapter board. Alice is committed to the growth of the continuity profession and also serves as treasurer and past president, Continuity Professionals of Ohio (CPO). Alice enjoys sharing her expertise with other professionals and presents at local, regional and national professional conferences and summits.

  • Alberto Mattia

    CEO and General Manager

    During his role as the CEO and General Manager of PANTA RAY, since 2014, Alberto has successfully guided and supported large enterprises across various sectors in developing effective business continuity management systems and in achieving their resilience objectives. For his work in PANTA RAY, Alberto was shortlisted by the Business Continuity Institute among the three best European resilience consultants in 2017. Furthermore, he is a Member of the Business Continuity Institute (MBCI) and certified by the Institute of Risk Management (IRM). In 2017, Alberto actively contributed to the writing of the 2018 edition of the BCI Good Practice Guidelines, the reference manual for business continuity professionals. For three years, Alberto was also a member of the BCI Risk & Governance Committee.

  • Huda Al-Rasheed

    Snr. Analyst Cyber Security

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