• Milan, Italy

PANTA RAY Founded in Milan in 2009, PANTA RAY is a training and management consulting firm specialized in the disciplines of organizational resilience.

With a full range of customized services for the different organizational needs, plus a team of highly qualified and certified professionals, PANTA RAY stands for excellence in the field of continuity and resilience, delivering projects for a number of large companies in every segment.

In addition to the training and consulting services delivered, through its own Research and Intelligence department, PANTA RAY publishes technical research and benchmark analyses via its blog “About Resilience”.

02 3653 7250

Courses available

Business Impact Analysis Training Course

An in-depth look at the Analysis stage of the BCM Lifecycle to gain a deeper knowledge and understanding of this key skill
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CBCI Certification Course

The course is for anyone that has business continuity responsibilities within their organization and/or anyone looking to develop a career in the industry:

  • Business continuity professionals already working in the industry
  • Business continuity coordinators/champions with responsibilities in their organization
  • Professionals looking to start a career in the industry
  • Those that have business continuity responsibilities embedded in their role in smaller organizations such as Managing Directors or Operations Managers

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Location Date Duration  
Online, Pacific Time, United States 16 Aug 2021 4 day(s) Book
Online, Netherlands 30 Aug 2021 4 day(s) Book
Online, Italy 20 Sep 2021 4 day(s) Book
Online, India 27 Sep 2021 4 day(s) Book
Online, Spain 18 Oct 2021 4 day(s) Book
Online, Netherlands 01 Nov 2021 4 day(s) Book
Online, United Arab Emirates 15 Nov 2021 4 day(s) Book
Online, Portugal 15 Nov 2021 4 day(s) Book
Online, Italy 22 Nov 2021 4 day(s) Book
Online, India 06 Dec 2021 4 day(s) Book
Online, Pacific Time, United States 06 Dec 2021 4 day(s) Book

*Price excludes sales tax

Designing and Delivering Effective Exercises Training Course

Gain knowledge and understanding of how to design and deliver effective exercises that work
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Designing Business Continuity Solutions Training Course

Design appropriate business continuity solutions, determine recovery objectives, and prepare for the implementation stage
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Developing and Managing the Business Continuity Plan Training Course

This course will cover how to develop business continuity (BC) plans, about invocation and action plans, and how to make the business continuity plan operational. The activity in this training course leads into the Validation stage of the Business Continuity Management (BCM) Lifecycle. This course provides the business continuity and resilience professional with the opportunity to gain more in depth knowledge of the Implementation stage of the BCM Lifecycle. The Implementation stage is where the business continuity plan is developed, managed and implemented as a key element of the overall BCM programme. During this course students will be using a case study and taking part in group discussions and exercises.

This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301.
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Embedding Business Continuity Training Course

This course is designed to introduce students to the art of designing and implementing effective embedding activities as a key part of the Business Continuity Management (BCM) Lifecycle. It provides a practical approach to the complexities of working with a broad range of stakeholders. A successful BCM programme is not simply a collection of validated documents. Documents are only half the story, the other half is the creation of capable individuals who can utilize plans and resources by putting them into practice to build organizational resilience. Successfully embedding business continuity requires a collaborative approach across the organization.
This course is based on the BCI Good Practice Guidelines.
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Incident Response and Crisis Management Training Course

This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization. This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.

The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management.

This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.
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Introduction to Business Continuity Training Course

This course is an introduction to the world of business continuity (BC). It is designed as a first step for newcomers to the subject of BC and for those for whom BC may be a part of their role or responsibilities who need to have a good understanding of the subject. This course provides the new professional with the basic knowledge and understanding of the building blocks required for developing or maintaining a robust Business Continuity Management (BCM) programme and gives those individuals with a BC related role or responsibility an introduction to the discipline.

This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301.
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Introduction to Organizational Resilience Training Course

This course is designed to introduce the concept of organizational resilience and to provide students with a practical approach to build on the foundation of their existing skills and knowledge to develop and enhance resilience capabilities for their organizations. Business continuity principles and practices are essential to building resilience in organizations. Developing effective resilience capabilities requires a collaborative approach between established management disciplines. This course reflects on the UK guidance to organizational resilience BS 65000 and reflects the current global thinking at an international level.


Introduction to Organizational Resilience

Find out how this collaborative approach can help your organization anticipate risks and respond effectively to threats and opportunities.

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Policy and Programme Management Training Course

This course covers all aspects of creating and managing a successful business continuity (BC) policy and a Business Continuity Management (BCM) programme in an organization. This is often the stage of the
BCM Lifecycle where practitioners have to begin in any new role, and is essential to regularly revisit and review in any existing role. This course provides the business continuity and resilience professional
with the ability to identify key aspects of a successful policy and develop or revise one where required. Students will then learn how to use the BC policy to create, implement and manage the BCM programme as a part of building and improving organizational resilience. This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301.

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Validating Your BCM Programme Training Course

This course will help students understand how to determine their organization’s existing level of Business Continuity Management (BCM) programme maturity, and to prepare for, write and execute an assessment or audit. Validation is a key part of the BCM Lifecycle. The process of validation provides assurance that your plans and capabilities remain current and fit for purpose and identifies any areas for revision or improvement. 

This course will explore how to develop a comprehensive exercise programme to ensure that all elements of the BCM Lifecycle are validated. The course, as well as instruction, will be practical and ‘hands on’ allowing students to practice the skills and techniques taught.

This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301 and ISO 22398.
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Meet the instructors
  • Gianna Detoni

    President & Founder

    With over 40 years of experience in the field, Gianna is one of the leading experts of resilience and business continuity worldwide. She is the BCI Global Industry Personality of the Year 2017, the BCI Italy Forum Leader from 2014 to 2019, a BCI Approved Instructor and she launched and chaired for two years the BCI Women in Resilience initiative. She wrote many articles on the topics related to continuity and resilience and is one of the key contributors to the development of the Good Practice Guidelines of the BCI, the reference manual for resilience professionals. Last but not least, she is a Fellow of the Business Continuity Institute (FBCI), the highest membership grade of the BCI, and certified by the Institute of Risk Management (IRM). Since 2009, she is President of PANTA RAY, an international training and management consulting firm, specialized in the disciplines of organizational resilience.

  • Macarena Rodriguez Garcia

    BCM & ITSCM Consultant, EMEA

    Macarena Rodríguez is a Business Continuity & IT Service Continuity (BCM & ITSCM) Consultant at Getronics for EMEA region. She also created BeReadyForContinuity ( in Spain. Member of the Business Continuity Institute (MBCI) since September 2016, she also is the Chair of the BCI Spain Chapter. She has become a specialist in training and exercising staff to be prepared in the event of a real-life disaster. Her background as communicator has helped her to provide and implement raising awareness actions and promotional material to help staff to understand better what a BCM is and how to be involved. She is also passionate for the European Union. This has helped her to understand better Regulations such as the new EU General Data Protection Regulation (GDPR). Furthermore, she is fluent in Spanish, English, French and Italian.

  • Jean Rowe

    Corporate Workplace Resiliency Manager

    Jean Rowe, Amazon's Corporate Workplace Resiliency Manager,  is internationally recognized as a subject matter expert in organizational resilience, security, enterprise risk, business continuity, & crisis management. She has over 20 years developing,implementing & managing strategic projects & programs in morethan 186 countries for both public and private sector organizations. Her experience includes developing and implementing the enterprise risk management and organisational resilience program for Uphold Inc. She designed and implemented world class business continuity and crisis management programs in 186 countries for the World Bank Group, the IMF, and two United Nations agencies. She also developed and implemented the business resilience program for Verisign, the world’s internet infrastructure provider. As a trusted advisor, she has in-depth experience in responding to and recovering from natural and manmade disasters (from social media to cyber security disasters). She is a published author, an engaging speaker, and served on several technical committees to shape BCP standards, leading practices, and industry benchmarking.

  • Uxía Fernández González

    Deputy Director Ozona Consulting and ISO/TS 22317 Project Leader

    * Expert Business Continuity Consultant with experience in implementing Management Systems based on ISO 22301 

    * ISO/TS 22317 Project Leader (ISO/TS 22317: Guidelines for business impact analysis (BIA))

    * Member of the Business Continuity Institute (MBCI)

    * HoD of Portugal in ISO/TC 292 WG2 Continuity and organizational resilience

    * ISO 22301 Master, Lead Auditor & Lead Implementer

    * ITIL Expert

    * ISO 20000 Lead Auditor

  • Gert Kogenhop


    See LinkedIn 

  • Vikrant Varshney

    Chief Risk Officer & Managing Partner

    * 20+ yrs of cumulative experience in Enterprise & Operational Risk Management, BCM, IT, Operations, Quality & Business Strategy. * c14 years of dedicated experience in Enterprise Risks and BCM at Head of Program Level in Banking & Financial services and IT services & Outsourcing domain. * Handled 3 out of 4 BRIC markets – Brazil, India, China. * Managed resources from Emerging economies in Latin America, MENA and Asia (Mexico, Brazil, Argentina, Egypt, India, China, Malaysia & Philippines etc) as well as resources from Developed economies (USA, UK, HK, France, Dubai). * Managed large global clients’ projects with Capital One, RSA, DELL, Prudential, D&T, AVIVA, Bank of America, JP Morgan etc during different roles. * Handled large operational losses in Mn USD and learned from them. * Worked with & supported Global Service Providers like SunGard, Synstar, IBM BRCS, EMC, Dell, Hitachi, SCS etc. * Led the Risk Oversight teams to manage Information Security, Corporate Security, Audit, Compliance & Risk framework covering US, UK, Europe & Asian entities * Strong Communication skills & profecient in presenting Business cases, Risk & vulnerability exposures, Risk appetite & Impact Scenarios to Senior Management as well as developing effective Risk treatments & maintaining effective business relationships at the highest level. * Strong Management Information (MI) capabilities, due to extensive coordination across geographically spread locations for consistent management reporting to maintain health index of various Implementations & resultant risk heat maps etc. * Led the formation of Corporate Task force supporting National Disaster Management Authority (NDMA) under the chairmanship of Prime Minister of India and Led the Corporate Incident Forum to work with public agencies, including Ministries of Health, Embassies and around 250+ Indian Risk resources to develop an effective Risk Governance and disaster preparedness mechanism for massive disasters..

  • Scott Baldwin

    Global Program Manager, Business Continuity

  • Alice Kaltenmark

    Service Continuity Manager

    Alice has over 39 years’ experience in IT with 37+ years at LexisNexis / Reed Elsevier (RELX Group). Alice began her career as a software engineer and quickly advanced into management. Since beginning her management career in 1989, she has led many organizations spanning the spectrum from software development, release management, development support, daily operations, technology introduction, and culminating in her current role in Global IT Service Continuity Management for RELX Technology Services. Alice holds the Member Business Continuity Institute (MBCI) and Master Business Continuity Professional (MBCP) certifications with over 20 years of experience in business/service continuity management. Alice currently serves as a member of the BCI USA chapter board and holds the office of President for the chapter. Alice is committed to the growth of the continuity profession and also serves as past president and treasurer, Continuity Professionals of Ohio (CPO). Alice enjoys sharing her expertise with other professionals and presents at local, regional and national professional conferences and summits.

  • Alberto Mattia

    Chief Executive Officer

    During his role as the CEO of PANTA RAY, since 2014, Alberto has successfully guided and supported large enterprises across various sectors in developing effective business continuity management systems and in achieving their resilience objectives. For his work in PANTA RAY, Alberto was shortlisted by the Business Continuity Institute among the three best European resilience consultants in 2017. Furthermore, he is a Member of the Business Continuity Institute (MBCI) and certified by the Institute of Risk Management (IRM). In 2017, Alberto actively contributed to the writing of the most recent edition of the BCI Good Practice Guidelines, the reference manual for business continuity professionals. For two years, Alberto was also a member of the BCI Risk & Governance Committee.

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