NHS Launches Alert Cascade for Mass Notification Service
The mass notification service was launched in Great Western Hospitals last week for NHS staff to stay connected and informed
Great Western Hospital (GWH) launched Alert Cascade Solutions last week to promote swift and effective communication between NHS staff. The system will centralize all critical communication to one single product suite, removing the need for complicated implementation plans and allowing staff to be more efficient. This allows the NHS to ensure compliance with the Core Standards for Emergency Preparedness, Resilience and Response.
Head of Resilience and COVID Response for GWH NHSFT, Sarah Orr said, “Expanding our Alert Cascade service to cover a wider array of communication needs has enabled us to communicate with our staff swiftly and effectively, ensuring a more comprehensive and cohesive response to any incidents we face. The built in reporting has allowed us to capture crucial data about our staffing situation during COVID-19 and pivot our response accordingly, and the flexibility to be able to target alerts based on multiple criteria simplifies and automates our existing major incident and business continuity communication system.”
The GWH NHSFT are the first acute NHS trust to operate using central communication systems. Alert Cascade is one of the first 100% UK owned notification providers placing it in a unique position to understand the challenges faced by the NHS and healthcare providers. Director of Alert Cascade Russell Pearson says the system is cost effective and will allow staff the free time to focus on patient care, “Our product suite is modular, allowing GWH to select and pay for only the features they need, whilst being flexible enough to grow with them over time. By bringing major incident notifications, business continuity messaging, rota gap alerting, pager notifications, critical level “on call” alerts, and general staff messaging under one umbrella, GWH have vastly improved and simplified their communication methods.”
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Lisa Hanley
Journalist
Lisa Hanley is an In - house Journalist working for The BCI. With a Masters degree in Televison Journalism from City, University of London, Lisa has previously worked as a Freelance Producer and Journalist for London Live, PA Media and Thomson Reuters Foundation. Her experience varies from producing documentaries, films and podcasts, to producing news packages for television and voiceovers for radio.
