Women in Resilience (WiR) Spotlight: Deborah FitzPatrick MBCI
Having led business continuity management (BCM) and resilience within St John Ambulance in New Zealand for almost four years, Deborah Fitzpatrick MBCI drives for the continuing progress of BCM within the organization.
Deborah graduated with her Masters in Emergency Management degree from the Auckland University of Technology in 2018. She was also a speaker at the BCI Australasia Summits, Sydney 2018 and 2020 (virtual), and presented a webinar during BCI Business Continuity Education month in 2020. She serves as the current BCI Auckland Chapter Deputy Lead and is a member of the BCI World Horizons Programme Advisory Group 2021.
Getting into the industry and moving forwards
With regards to getting into the industry, Deborah began a new role that had an emergency management component incorporated within it and decided to improve her knowledge in this area by attending the Auckland University of Technology (AUT) Emergency Management programme. Soon after commencing AUT, Swine Flu (H1N1) arrived across the New Zealand borders. She notes that “it was a great experience to be working within the thick of things, hitting the ground running.”
Since then, Deborah has worked in various emergency management roles over the last 12 years and explains that she prefers to be proactive through resilience and BCM, as opposed to responding through emergency management practice. Indeed, she found her Master’s research topic ‘The Collaborative Experiences of Middle Management When Implementing a Business Continuity Management System Within Their Teams’ to be an inspirational journey with her participants. “The challenge that I have found through my current position is keeping the business continuity conversations going and embedding it within the organisational culture,” says Deborah.
Creating a skills base
Deborah finds that you need to be a people person within the BCM field. It also helps if “you are flexible to others’ requirements, get out and about, walk the talk, and endeavour to keep business continuity requirements front of mind across the organization.” She says that business continuity theory, education, and soft skills are all also required to achieve a positive, proactive and continuous outcome.
What changes can we expect?
When talking about the impact and influence of the BCI WiR initiative, Deborah explains that “the BCI WiR will influence our industry. The more business continuity professionals influencing resilience through BCI and BCM from differing backgrounds and experiences, the more the industry will be enhanced.”
Beyond this, Deborah wants to see changes in the profession include its influence on Government policy regarding BCM and resilience, especially within countries that do not have business continuity as a regulatory requirement.
She also considers that it will be advantageous for the sector to have more people joining the resilience community. “As we experience minor and major business disruptions, especially through the COVID-19 era and our new evolving reality, it will only be beneficial for individuals, their families, and the organizations that they work for to be more resilient,” she says. “Therefore, now and in the future the wider community will reap the benefits from enhanced resilience.”
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About the author
Deborah FitzPatrick
Business Continuity Advisor, Queensland Health
As Business Continuity Management and Emergency Management professional, I pride myself on collaborating to effect positive change through these readiness and resilience management disciplines, with skills and expertise driving successful outcomes across all organisational levels. I thrive visualizing the bigger picture, utilising, and extending my purposeful drive, passion and research for contemporary emergency management, education, and facilitation. Achieving through technical excellence, two-way communication, engagement, strong leadership as well as my inclusive, pragmatic, and collegial approach to clients’ requirements. I can demonstrate a strong track record of embedding resilience initiatives into organisational culture and improving organisational business continuity maturity. With diverse experience, and a sound ability to interpret organisational risk frameworks, my skills support the delivery of enhanced integrated emergency planning, preparedness, and response in the event of major incidents. Coupled with excellent project management skills, I effectively assess organisational challenges to leverage robust business continuity management and emergency management solutions with successful outcomes. Speaker at BCI 2018, 2020, 2021. Speaker at ANZDEMC Gold Coast, 2022 and 2023. Emergency Management knowledge and expereience since 2008. Business Continuity Management knowledge and experience since 2012. Enjoy spotting talent and assisting those move forward in their career.
