Care Show 2025 Learnings from Battleground
The Care Show London 2025 proved aged care is evolving fast, with providers embracing tailored strategies, stronger safeguarding, and smarter risk planning.
The Care Show London, a landmark event for the UK care sector, especially in aged and domiciliary care saw over 200 vendors across technology, services, and infrastructure participated, demonstrating a powerful reflection of how dynamic and interconnected this industry has become.
The Battleground team were on the frontline in 2025, listening closely to the challenges, innovations and ongoing efforts shaping how care is delivered and regulated. Our key learnings from the Care Show London 2025, relevant for both our UK and AU clients includes:
1. No two care providers are the same
Across the board, we were reminded that every organisation is unique. Whether it’s a small residential care home or a multi-site provider with a large workforce, each faces different risks and resilience challenges. This highlights how important it is to avoid generic approaches and instead tailor strategies to suit the context, culture, and scale of each provider.
2. Compliance is an evolving journey
There’s no question that Care Quality Commission (CQC – Independent regulator in England) compliance remains a top concern. But what stood out is how many providers are thinking beyond minimum standards. There’s a growing focus on embedding resilience and accountability into dayto- day operations—not just to pass inspections, but to drive safer, more responsive care for residents and clients.
3. Safeguarding is a collective responsibility
The conversations around safeguarding were particularly powerful. With regulatory emphasis on preventing abuse, neglect and exploitation, providers are seeking better ways to ensure frontline staff can identify risks early, escalate concerns, and protect vulnerable adults consistently. This is not just a policy issue—it’s a cultural one.
4. Third-party reliance brings its own risks
From catering to cleaning, medical tech to maintenance, care providers work with a wide range of third parties. At the Care Show, it became clear how critical it is to plan for third-party disruption. Whether it’s a supplier issue or a service breakdown, the need for scenario planning and backup arrangements came through strongly.
A Final Reflection
Key lessons for UK and Australian providers include the need for tailored strategies, stronger safeguarding cultures, and better planning for third-party risks. Providers are also moving beyond basic compliance, embedding resilience and accountability to deliver safer, more responsive care. It was energising to meet so many people committed to strengthening the care sector across the UK. The conversations were thoughtful, open, and future-focused. For us, it was also a reminder that learning directly from the sector is just as important as sharing what we know.
The future of care is dynamic, connected, and ready for change, are you?
Contact the Battleground team to get started, and future-proof your care operations.
Eli Goldberg
[email protected]
+44 7719 225277
battlegroundgroup.com
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